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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: KabrinaJ
from Richmond, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did experience noise very early on but it turned out to be ice build up. Be careful with temperature settings, especially if there isn't constant opening and closing.
But the problem was solved easily by simply adjusting temps and it worked itself out. Noises no longer an issue. And the website was helpful with resolving the issue.
Other than that, good product.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: Judyindisguise
from Tomball Texas
Verified Purchase:Yes
Severe cooling problems. Up and down temperatures in fridge and freezer.
Pros: Style/Design
Response from lg.comBy ^DLI, LGE Social Media, April 13, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Db1963
from 910 4 th st sw Sidney my
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it 3 yrs ago starting to have issues with it.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 14, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Gin424
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great style and design but very poor quality on the mechanics.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 14, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Very bad product
on April 14, 2021
Posted by: Dontbuyit
from Houston,Texas
Worst refrigerator ever. 3 years in needed compressor serviced. 5 years in needed fans as well as compressor replaced. And still doesn’t cool properly.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 15, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: McGinnis
from Woodbridge, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this unit in 2016 and surprised when the compressor crashed 5 years later. LG repaired with no fuss and it's running like a charm. A great fridge, practical features and I would have been very disappointed if I had to purchase a new one. Would highly recommend.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Andreea
from Philadelphia
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have used the refrigerator for a few years and we absolutely loved the space and versatility it offers. The only downside to the fridge is the condenser broke after 2 years which made me stressed out dealing with having it replaced. I read reviews stating that it’s a common issue and that it will most likely happen again. I believe knowing that it will most likely happen again is taking away from the reliability of the product.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Annie 2
from Ft Worth TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Now that the Refrigerator has been fixed it is wonderful. We had the cooling issue for the past 5 years and finally when LG got involved it has been fixed. We love the style and size and now it is great
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, April 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com