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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: couth2
from North Carolina
Verified Purchase:Yes
Great product, nice style and design. I would upgrade to the universal compressor if thinking about purchasing!
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: pet34
from League City, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice to store a good amount of needs, but easy to broke down. Good that they sent LG tech to fix it, but not the contractor.
Pros: Style/Design
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Vrazen
from Sacramento
Verified Purchase:Yes
The look is superb but the performance is not. The compressor was replaced two times, the ice dispenser stopped working several times.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 26, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: JEFAL
from Fort Worth
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had so much trouble with this fridge The repairman was so knowledgeable and helpful
We are hoping there will be no more troubles
We are hoping there will be no more troubles
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Be323232
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this fridge in 2019, and we love how spacious the fridge is. Also, having a middle fridge drawer that can be used to separate items such as drinks or meat or however you prefer to use it gives you infinite space. Our compressor did go out after two years, but LG quickly replaced it at no cost to us and provided a small amount of compensation for our grocery loss. Overall, a great fridge - especially if you have a big family and also prefer to have filtered water and ice on the door for easy use.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: loveberg50
from clio, mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] we bought this in 2016 and spent good money for a quality machine that would last years to come. it has a very large space inside, the freezer is large and the space is set up so there's plenty of room to store different sized items efficiently. I like the unit a lot. love the middle 'drink drawer' as we call it. my only issue is about 4 years in the whole top unit stopped working. I'm still working on repairs. the front panel was goofy, says 35, but my thermometer inside says 55. ice maker not working either. that said, thank heavens I bought an extended warranty!
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Vijaybabu
from Overland Park KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 3 years ago and I am happy with it performance. My wife really loves it since it is spacious.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5
Features
5
Written by a customer while visiting lg.com
Posted by: Basswood
from Bow, NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this appliance in 2015 and had to repair it four times since then. And now the ice maker does not work.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com