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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: poohfann1
from Notasulga, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our refrigerator a year ago and we love it! It has so much space and keeps our foods at just the right temperature. The additional drawer is perfect for the things that tend to move around more and love the doors. We have recently had a problem with our ice maker but we have a great warranty so it has been covered. I would definitely buy LG again.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Djn52
from Pahrump, No.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this in 2018 and the compressor went out a month ago and it took 3 weeks to get it repaired/replaced. I found out there is a class action suit regarding the compressor used in the refrigerator. If you purchase this, be prepared to have to repair it within a couple of years.
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Mommy Mom
from Las vegas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worse purchase I ever made. Four service visits in 18 months. Also too large for the average family should a a foot less in depth. Hard to clean.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 19, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Angeelee7
from Los angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it 5 years ago and suddenly the didn’t work. LG came in to change one part and another one stopped working now I have to pay more
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 19, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: rtcl004
from dripping springs, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it, love the door within a door and the separate drawer which allows easy access for the kids. Very stylish!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: PastorDave
from Chesapeake, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replacement door unavailable to restore proper ice and water dispenser functioning. So disappointing. Thank you LG for replacing the coil, and cooling system so that my meds stay cold and I’m not losing medicine, food and milk for my children.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 21, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Edina M
from San Jose
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really like how everything fits into this refrigerator. I can even put pots, watermelon etc.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: WHCTLL
from Birmingham,Al
Verified Purchase:Yes
[This review was collected as part of a promotion.] When we first purchased the refrigerator we were very pleased with all of the features. After two years ice started building up around the lower fan and the fridge had to be unplugged to defrost. At 4 1/2 years the compressor failed and we had to fight to have the compressor replaced. After a little more than 5 years the upper evaporator failed and had to be replaced. To the credit of LG the company stepped up and paid for the repair. We are not sure what will happen to this refrigerator next but we just hope it doesn’t happen while we are away on a week long trip.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com