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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Francisco jose
from San Francisco ca.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great features and very nice. I love the convienen of the refrigerator.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dcs4754
from TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The overall design of the unit is good. However, we have had to replace the compressor on the unit twice in a two to three year span. Because of the maintenance record I would not recommend this unit even though the overall design is good.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 15, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Moeeee
from Dallas,tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this some time ago and they came fix did a great job.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jma9
from Oakland
Verified Purchase:Yes
[This review was collected as part of a promotion.] I did not personally buy this product but stayed with the house when I closed on august. According to the serial number, this fridge is approximately 6 years old. Having read some reviews online, it seems like a common issue with LG fridges are failed compressors, which is what happened to mine. Luckily, the part was still covered under warranty and all I had to pay was a diagnostic fee and the part itself. However, it seemed ridiculous that it had to be replaced after only 6 years.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
4
Response from lg.comBy ^DLI, LGE Social Media, June 21, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Block
from Montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and I bought this frisge tot go with the flow and design of our kitchen. It had the features and extras that we were looking for. Ice maker, water from the front, middle meat and cheese storage, french doors. All great assets. Now fast forward to not even 4.5 yrs later and we are about to have a second compressor put it. Ice maker doesnt make ice, 2d time we will lose almost $350-400 in food because the compressor has went bad...did I mention twice in less than 4.5 years...and the compressor that is in it now was replaced about 8 mths ago. To say we are disappointed is an understatement.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 22, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Pokiee
from Milton, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought an LG refrigerator 2.5 years ago and the condenser stopped working. I called a certified LG repair company (Sutton Electronics) and they informed me that LG extended the warranty on their refrigerators due to the condenser issue. Just nice to work with a reputable company that stands by their product. The part was mailed to me, because of did have to wait a week for the appointment, but the part was delivered and everything could be fixed in that day. I’m thrilled to have a working refrigerator again! I highly recommend LG!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Jeffersonville, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The worsts refrigerator we have ever got and LG is the worst company out there
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Polole
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bouhg it 2 years ago and work very good, very efficient
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com