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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Samcopper
from Knoxville
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with my refrigerator, great features, amazing technology.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dee Ade
from Kennesaw GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Am happy with my product. I am so glad that we bought an LG product.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rich5559_98
from Georgetown, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] After five years it has stopped cooling. I have trued to get repaired and have little luck in finding a technician to repair it.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Lou21
from Whitehouse Station
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this product five years ago and are extremely disappointed that the compressor has gone bad. Also, the black outside stainless steel finish has been a disappointment. The finish coating is very thin and too delicate, there is no touchup product available for scratches.
We would not recommend this finish.
The refrigerator worked fine prior to the compressor going bad and is very well made.
We would not recommend this finish.
The refrigerator worked fine prior to the compressor going bad and is very well made.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, July 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Ricardo Romero
from Rancho Cucamonga
Verified Purchase:Yes
[This review was collected as part of a promotion.] Refrigerator repair
Was perfect put cracked a tile when removing refrigerator. I didn’t notice till the next day that it had cracked.
Was perfect put cracked a tile when removing refrigerator. I didn’t notice till the next day that it had cracked.
Pros: Quality
I would recommend this to a friend!
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 10, 2021
We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: REFRIGERATOR FROM HELL
from Orangeburg SC
Verified Purchase:Yes
REFRIGERATOR DOES NOT COOL & HAS QUIT COMPLETELY. FREEZER DOES NOT FREEZE. THREE ICE MAKERS. INOPERATIVE MAJORITY OF THE TIME. REPAIRMEN CANNOT REPAIR
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 10, 2021
Please contact LG Customer Support via private message with #VOC on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: LycanC
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] 4 years ago I replaced all my major appliances with LG. To include washer and dryer. I love the looks and features. Recently my refrigerator stooped cooling and LG came through with a quality repair man. I also have a 60inch LG TV. Very happy with the products and will stay loyal to the brand.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Elidia
from Bloomington IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our LG refrigerator March 2017. Easy to use and clean. Didn’t have any issues with the compressor and coils until now, luckily we purchased the additional 5 year warranty.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com