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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Dave0257
from Milwaukee
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 1/2021and could not be happier. So much room and middle drawer is perfect for frequently used items. French mini drawer is a great idea to avoid opening a door for one item. Highly recommend this refrigerator.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rach_92
from Washington DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I truly love my fridge, best ice maker, fast water dispenser. So much room to fill up with groceries today we’d my family and even the freezer is spacious actually and has 2 pullouts to put more food to hide or freeze!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Genuwin
from Dearborn
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this refrigerator for 2 years And there already has issues There's not cool properly there was a class action lawsuit that I missed with about 30 different models I have been without a fridge for almost a month now
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Written by a customer while visiting lg.com
Posted by: Lady Kay
from Baker
Verified Purchase:Yes
I purchased this Refrigerator, it was love at first use, but then the fan that cools the ice went out and the Refrugerator no longer cooled, upon my search I learned that this is a common issue, however the customer service was awesome, the repair were hardly any wait time and the repair guy was funny and prompt, thank you LG.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Jacob B
from Jacksonville, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Literally love this fridge, maintains freshness, cooking, heads up with filters.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: 330jo
from Youngstown Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this frig for 3 1/2 years and it’s not working properly. It’s not staying cold. I paid a lot of money for this and it’s disappointing that it’s not functioning properly. I have a 15 year old frig in my garage that works great and we’ve had to use that to store food. Thankfully we bought the 5 year warranty. If you buy this frig buy the warranty.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 28, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: NickiH85
from Il
Verified Purchase:Yes
I have babies and have had no fridge for months now even with paying extra for warranty I could write a book here this fridge has been nothing but problems
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 30, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: unhappy camper2
from west palm beach FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Loved the design but after only 2 years compressor went. Then evaporator, then something on the mother board. (I have had the repair guy here 5 times in a couple months) They fix it it works for a day and then no good. So basically I have been without a working refrigerator for 2 months. This is Trash not worth the money will NEVER buy another LG product.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, July 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com