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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: No refrigeration customer
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] You asked me to write a review about a new frig. Not new. The wrong condenser was installed and caused little plastic to be sent throughout the Freon line. Repair says whole frig needs to be replaced. But we are replacing parts service trip by service trip. Now waiting for more parts and another trip next week. Food wasted. No refrigerating for weeks. Understand this was a common problem with the R600 and R134 Freon issue.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Tj270
from Oh
Verified Purchase:Yes
[This review was collected as part of a promotion.] LG refrigerator is very quite, energy efficient and has a huge space. Moreover, customer service is the greatest compare to any other companies that I ever have.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: USER922
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really wish we had know about the issues with this refrigerator prior to purchasing it. It has stopped working as of August 5 and today, 22 days later, we are still waiting to get someone out to look at it as they are so backed up with LG issues. We had been strong fans of LG prior to this experience but are not going to be purchasing any other LG appliances as this was an awful experience.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Taraneh Saghafian
from hOUSTON, tEXAS
Verified Purchase:Yes
I am very happy with LG refrigerator and love the customer service.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: bcgirl2007
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love all the features of this fridge and it holds so much. The LG service was fantastic when I needed service.
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: The man va 1
from Woolwine va
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love being able to accurately control temperature on the refrigerator , drink drawer, and freezer per my preferences. Great unit.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Cayo
from Rio grande texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m so happy with these products I have it for almost 5 years
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cooltaurus
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an amazing Refrigerator. It has hidden compartments where you can store all kinds of food. The freezer is a pull out drawer and very deep to store all frozen food. I love everything about this refrigerator except the ice maker. The ice itself is very small and then bin doesn't hold a lot of ice.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com