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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
LMXS30776S: Worth the $$
on August 31, 2021
Posted by: KellieD68
from Chicago suburbs
[This review was collected as part of a promotion.] I love this refrigerator. I bought it in 2019 to replace our old fridge as part of a complete kitchen remodel. I was a bit nervous about spending what I did for this model, but it was worth it and I would do it again.
What's great:
- Storage capacity: This fridge is huge. I have literally never run out of room since having it. I used to run out of room all the time in our old fridge. For a time we were buying meat from one of those special meat dealers where you'd get pounds of meat in a shipment and for that we had to use our old backup freezer in the garage, but otherwise, we have all the room we need.
- Configuration: I love how this fridge configures space. Every available nook and cranny is used. The fridge offers flexible shelves, the push-back shelf to store bottles of wine or other taller items is so handy, the door-in-door for storing drinks, the little tiny door compartments for dressings, olives, etc.; there is a place for everything. The three produce drawers work really well also. One of my favorite features is the middle customizable drawer - we store our dairy in there (eggs, cheese, butter) and loaves of bread. The tri-level freezer is excellent too. I hardly ever have to "dig" for things in the freezer. Our old fridge was a side-by-side model and NEVER had enough room and I could NEVER find anything. This smart configuration and space organization is the primary reason I picked LG over any other brand when we were shopping for new appliances.
- Keeps food longer: I especially notice a difference with produce keeping much longer in this fridge than our old one.
- Door-in-door - I use and love this feature way more than I thought I would. When we picked this fridge I saw the door-in-door as a bonus but I've come to rely on it - so convenient and has such great storage capacity for drinks (we use this for our canned sparkling water).
- Storage capacity: This fridge is huge. I have literally never run out of room since having it. I used to run out of room all the time in our old fridge. For a time we were buying meat from one of those special meat dealers where you'd get pounds of meat in a shipment and for that we had to use our old backup freezer in the garage, but otherwise, we have all the room we need.
- Configuration: I love how this fridge configures space. Every available nook and cranny is used. The fridge offers flexible shelves, the push-back shelf to store bottles of wine or other taller items is so handy, the door-in-door for storing drinks, the little tiny door compartments for dressings, olives, etc.; there is a place for everything. The three produce drawers work really well also. One of my favorite features is the middle customizable drawer - we store our dairy in there (eggs, cheese, butter) and loaves of bread. The tri-level freezer is excellent too. I hardly ever have to "dig" for things in the freezer. Our old fridge was a side-by-side model and NEVER had enough room and I could NEVER find anything. This smart configuration and space organization is the primary reason I picked LG over any other brand when we were shopping for new appliances.
- Keeps food longer: I especially notice a difference with produce keeping much longer in this fridge than our old one.
- Door-in-door - I use and love this feature way more than I thought I would. When we picked this fridge I saw the door-in-door as a bonus but I've come to rely on it - so convenient and has such great storage capacity for drinks (we use this for our canned sparkling water).
This model is unfortunately discontinued but hopefully, LG has just replaced it with a successor with new features, etc. If so, it's worth the money.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: slee1130
from Torrance CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] i bought 4years ago. I like to use LG product.
i love the second drawer for my wine and cheese.
Most of foods keep fresh longer than other company. Inside size is big enoght to put 4people family.
i love the second drawer for my wine and cheese.
Most of foods keep fresh longer than other company. Inside size is big enoght to put 4people family.
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Most UNLELIABLE refrigerator we've ever owned!
on September 2, 2021
Posted by: wasted food victim
from Marlboro, NJ
Verified Purchase:Yes
We've owned this refrigerator for almost seven years and have had compressor problems for the last five years requiring three compressor replacements. The design is beautiful but it's inability to keep food cold/frozen is unforgivable!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jsoest
from Cedar Hill, Mo
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this appliance along with the rest of our new kitchen appliances in late 2016. We had to have work done to the microwave and now I had to spend a significant amount of money on the refrigerator, and it’s not even completely repaired yet. I think an appliance should last well past the manufacture warranty. I should not have to replace major components of a fairly new appliance.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Big valley
from Canton Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] After owning this LG refrigerator for 2yrs. All the major components. failed. The compressor, the cooling coil, valve plugged up. The refrigerator is a nice unit, but if these components failed after two years how long will the new ones last.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, September 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Shahni
from New York
Verified Purchase:Yes
They don’t make them
Like they used is so TRUE! The compressor went after only 3 years and the company had a lawsuit for this model! Of course we found out after the fact!!
Like they used is so TRUE! The compressor went after only 3 years and the company had a lawsuit for this model! Of course we found out after the fact!!
Pros: Style/Design, Quality
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Alrx
from Las Vegas, NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased in 2014 and this is 1st major service in 7 yrs. Well worth purchase. I hope for 7 more years. LG as performed as claimed. If replacement is need it will be LG ag6.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Toadfour
from West Springfield ma.
Verified Purchase:Yes
I bought it new in 2020. I have had to replace the compressor. Still not working. Need to replace the fan. One month later my beautiful fridge is still sitting dead in my kitchen.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 8, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com