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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Chokko
from Orange, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] The fridge broke twice during the extended warranty period and the compressor broke twice in a period of 4 months.
However I like the design and the features
However I like the design and the features
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 3, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Lady at Lake
from Eatonton, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had our refrigerator for 2 years. A month ago it quit cooling. No service providers will service LG appliances in my area. It is still not fixed. A month without a refrigerator. Unacceptable.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Ollie12
from Lakewood Ranch, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] The LG refrigerator meets all of our needs with room to spare.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: GrammyT
from Gallitzin, Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this November 2018. Never had a problem with it other than slow ice making & clumping together, until Sunday before Thanksgiving 2021. Our condenser & ice maker crapped out on us. Luckily we had purchased additional 5yr warranty on it. It took us 2 wks to get it repaired, thank God for kids college dorm fridge, and Low Temps out on unheated back porch, we survived. It works better now than when we bought it. Ice is made in a flash and it's colder than ever. There is soooo much room in this fridge things can get lost in there. The middle drawer comes in handy for grandkids to gram their snacks/drinks instead of opening upper doors all the time. The quick grab door on the upper front right comes in handy too for things you use alot of. It's a beautiful fridge and although we were 2wks without one LG custo.er service and their repair technicians was fabulous. I would deffinitly buy this again.Thanks LG for a great product, customer service and wonderful repair technician to fix it for us.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gerald Gibbons
from Lake Charles
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 4 years ago and it broken twice. I will not by another LG product or recommend it to anyone I like.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Chummy
from Walled lake Mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Third time I have lost all food due to failure of this refrigerator.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 27, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Like product features.
on December 27, 2021
Posted by: Emersonsjm
from Diana, Texas
This is the second one I have had. The first one came with the house we bought. Started having trouble with it within a few months. Replaced components everything you could imagine. Finally went out. Bought another one brand new just like it. Have had 1 year 7 months and now it's doing the same thing and lg doesn't want to cover anything. That's a lot of $ to spend on a frig that only last less than 2 years.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Cuts off periodically and makes loud noise!
on December 29, 2021
Posted by: MerriOne
from Los Angeles, CA
Verified Purchase:Yes
Purchased in 2018 and already I have had multiple repairs!
Pros: Style/Design
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com