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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1
Worst refrigerator ever
on March 3, 2022
Posted by: Family Cat
Would not recommend and Lost faith in LG appliances ,, this refrigerator does not keep things cold no matter what you do I’m a engineer two years ago I found out that there was a lawsuit against LG for this refrigerator !! need I say more don’t waste your time
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Jennifer, Social Media, March 7, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thanks. ^Jennifer
Written by a customer while visiting lg.com
Posted by: Hedid
from Bogalusa la
Verified Purchase:Yes
[This review was collected as part of a promotion.] No way to talk to the repair company by phone. I needed a estimate. Could not get one so I canceled the repair. LG was going to supply the compressor because it was under warranty. I will find my own service company. If I find a service repair person will LG still supply the new compressor.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy Jennifer, Social Media, March 11, 2022
Typically repair costs will run you $800 to $1200 to fix your fridge. http://www.lg.com/us/support/repair-service/find-repair-provider. ^Jennifer
Written by a customer while visiting lg.com
Posted by: samna
from Orlando FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product before it last over 15 years and know it only been 3 years already had problem frustration
Pros: Performance
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, March 16, 2022
We sincerely hate to hear this. Looking at your case this has been repaired. If you are still having issues please reach out to our customer service.^Sandy
Written by a customer while visiting lg.com
Posted by: 27karen
from Manhattan, il
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this appliance. The middle drawer is great for drinks. And the door with button to have quick access to milk and creamer is great. Very big inside with lots of storage. Ice maker is great. Very happy with my purchase.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jan30
from Slidell,la
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this organized spot for everything. When we emptied our side by side which looked full and put it in the new refrigerator we had a lot of room. The new refrigerator looked empty!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Edd B
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this top fridge with two drawers below - one freezer and one selectable.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Huskers
from Colorado
Verified Purchase:Yes
Disappointed in this product not able to last many years without having to have service done on it.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy Jennifer, Social Media, March 25, 2022
We are truly sorry that you have needed a repair recently. We have made significant improvements to product design and quality and feel confident in this repair will resolve the issue. Thank you for your feedback. ^Jennifer
Written by a customer while visiting lg.com
Posted by: Goldbeck
from Dallas, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 3rd LG and it is Ny far my favorite. There were ice maker issues with prior models that were very frustrating and time consuming. No issues with this model. I love that the ice maker is in the door. Access to items in the doors is very convenient and you can do this without wasting a lot of energy/cold air. The same is true for the cooling drawer, it’s great for snacks and fruit for your kids. Freezer has good storage and organization too. The only issue I have had was the compressor went out. Thankfully it was covered by the warranty.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com