[This review was collected as part of a promotion.] Compressor failed after 5 years, replaced with no charge. Failed again within 2 years, cost to repair prohibitive. Decided to buy new unit
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, May 5, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
[This review was collected as part of a promotion.] Both John and Steven were very nice and polite! Steve came to check what was wrong and diagnose the issue. John came and fixed our fridge with no time!
I bought this refrigerator in 2016 and had nothing but problems with it ever since. I loved it when I saw it because the French doors and the room it had but with all the problems I have had I hate the day I purchased it. It'll stop freezing on you and you're mot know it. All my food went bad. I suggest you run as far as you can from it. No good!!!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, May 10, 2022
Thank you for your feedback and we hate to hear this, Looking at your case this has been submitted to our returns department.^Sandy
[This review was collected as part of a promotion.] Nice design and storage. Compressor replaced first week. Icemaker motor replaced at year 3.5. Every repairperson has said that this is a poor model with more repairs required. I am happy with our LG TVs and bought refrigerator based on TVs' performance. Unfortunately, no more LG appliances for me.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy Sandy, Social Media, May 19, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
[This review was collected as part of a promotion.] The size and storage flexibility is amazing. Great compartments. Easy to see everything. Love the compartments and door in door.
[This review was collected as part of a promotion.] Compressor on 3.3 year old fridge stopped working. Refrigerators aren't built like they used to be. Make products last longer!