[This review was collected as part of a promotion.] I bought this 5 years ago and now for the second time the compressor went out. As of now it has been 2 months and the fridge is still not fixed. Good going L
Pros: Style/Design
Quality
1
Features
4
Value
1
Response from lg.comBy Jennifer, Social Media, May 27, 2022
Judith, it appears that we are struggling to find a servicer in your area and need to initiate the Letter of Authorization (LOA) process for you so that you can select your own technician. However we need to move to a platform that supports back and forth messaging. Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can get this completed for you. Thanks. ^Jennifer
[This review was collected as part of a promotion.] I bought those refrigerator recently and I absolutely love it! It’s Caverness and I bought it to replace one that was exactly the same size by LG
[This review was collected as part of a promotion.] The compressor was defective and had to be replaced. The LG tech did a good job of replacing the part, and otherwise I have had no problems with the fridge.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, June 1, 2022
Thank you for your feedback and for being a part of the LG Family.^Sandy
[This review was collected as part of a promotion.] LG has stood behind their warranty by sending out a new compressor when mine went out, but it quit with a couple of years of owning it. Much too quick to be tearing up! Water in door also quit functioning. Awful expensive unit to quit working twice within 6 years!!
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, June 1, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
I have been very disappointed with this refridgerator. Had for 4 1/2 years and has quit working 4 times. 3rd time new compressor, evaporator, reprogram. 1 year later not cooling again. New evaporator, fitting, recharged. Hard telling what it did to the compressor being low on freon. Not impressed!!!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, June 3, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy