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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Spartan5382
from Indiana
Verified Purchase:Yes
Fridge was purchased October of 2016 and it's a 6 year fridge. Almost every part was replaced and it's still holding steady at 45°. Lost 2 sets of groceries to it.
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, August 10, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: Mik 2017
from The villages Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator in 2017. Love the style. Just quit working. Called LG and gave the information over the phone. They set up an appointment for their tech repairman. It was about six days before he could get her. LG stayed in touch with me whole time. Repairman was polite, efficient and every thing was done. Needed. New compressor and LG replaced at no cost to me. Great customer service.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kellysreview
from Indianapolis,Indiana
Verified Purchase:Yes
My refrigerator went out after some years and wasn’t cooling. They sent a very polite and professional technician out and had it running like new again! They stand behind their products. I’d recommend anyone who is considering LG products to buy them for all of your needs! I haven’t seen a better company yet! Thank you LG!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MattSpartanburg
from Spartanburg, SC
Verified Purchase:Yes
It is a beautiful fridge and worked well for a few year. Now the compressor failures have resulted in ruined floors.
Quality
1
Features
5
Value
2
Response from lg.comBy Sandy, Social Media, August 11, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: Patricia vila
from Killeen tx
Verified Purchase:Yes
The service was great and they care about you also always had time to answer questions
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: 1Annie
from Ft Worth
Verified Purchase:Yes
I would love to give this a great review except it has broken 8 times. It has been fixed each time, but I think the last fix was done the best. It has worked better so far than any other time. If it continues to work I would love to give it a new review. We will have to wait and see.
Quality
4
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, August 15, 2022
We hate to hear you had multiple repairs and thank you for taking the time to provide us your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: KatieMay
from Nashville, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] My fridge is beautiful and wonderfully laid out, but the compressor died in it. This is the second LG fridge I’ve had in which the compressor died. Very disappointing and makes me wonder if I’ll have to switch brands permanently.
Quality
1
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, August 16, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: Joe mars
from Sparks. NV
Verified Purchase:Yes
David came and repaired my refrigerator , He did a very good job the refrigerator is working very good and he repaired the button to open the right side outside door and he did and excellent job it is now working 100 time better then when I got it new.
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com