I have been very happy for almost five years with this appliance and would buy another Just like it. I did have a problem recently with the compressor and the assistance I recd from lg was outstanding j
[This review was collected as part of a promotion.] Loved the features at purchase in 2016, have had my compressor changed 3 times and lost my freezer food. Was told compressors on this particular model have been a problem???
Pros: ease of use, Style/Design, Features/Settings
Quality
2
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, August 31, 2022
We hate to hear you had to have several repairs. Thank you for taking the time to provide us your feedback. ^Sandy
I bought this 3 years ago, and then I had a problem with the ice maker, then it just stopped working no cool air, so I called LG they sent a tech out and now my fridge is working again… exceptional customer service…
Pros: ease of use, Quality, Style/Design, Features/Settings, camera, Performance
[This review was collected as part of a promotion.] I fell in love with the LG the first day I saw it. So right a way I worked on how I was going to buy it. I figured out a way and I have enjoyed it ever since. It fit all the categories I was needing. Lots of room, for your wine, your cold drinks! A large freezer, and the small door where you could storage with items that you use all the time and would not have to open the large refrigerator door. I definitely like the ice maker, you have a choice of cubes or crush ice, my favorite feature! Shelfs that you can adjust for tall items and have enough room for other items. . I've had it since 2016!
[This review was collected as part of a promotion.] I have had a lot of issues with my LG Studio appliances, not just the Fridge. The Fridge has broken 3 times. The only good thing is that I got the extended warranty and then LG has decided to cover poor performing parts for an extended period.
Quality
1
Features
3
Value
1
Response from lg.comBy JaNika Wiley, Social Media, September 14, 2022
We're sorry to hear that you had a negative experience with your LG product. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments, we'll be sure to share this with our research and development teams. ^Nikki