Fridge was good for 3,5 years than compressor failed. Took LG over two weeks to get a technician over to my house to get it repaired. Love lg product but they need more techs available if they selling products that fail
Pros: ease of use, Style/Design, Features/Settings, Performance
This Refrigerator is working fine until 2020. It started giving lot of problems and i have to spend lot of money on that as it is out of warranty. not happy with the repairs done
Quality
3
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, September 19, 2022
Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
[This review was collected as part of a promotion.] Just moved into the house, fridge is a 2018 and just broke. Without a fridge for 3 weeks now Terrible warranty service.
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, September 27, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
1
ALREADY BROKE!!
on September 24, 2022
Posted by: LIBBY LEE2
from BAKERSFIELD CA
[This review was collected as part of a promotion.] Does not surprise me that this refrigerator is discontinued, it has stopped cooling and this has been a huge mess!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
1
Response from lg.comBy JaNika Wiley, Social Media, September 27, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Bought in 2015 and it has been super. Had to replace the compressor last week, but at least the part was under warranty. We love the size, features and ease of use. (It tells me when to replace the air and water filters.)
[This review was collected as part of a promotion.] During first 5 years parts and labor are covered. After 5 years and until 10 years parts are covered. For reimbursement of parts, you have to wait 6 weeks.