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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
Good features , nice look and average quality
on October 7, 2022
Posted by: Anonymous
from Folsom, california
Verified Purchase:Yes
I bought this 4 years ago and right around the mark of end of warranty ,. the compressor failed and i had to call the service to replace it . what we don't understand , why this failure and will this be a regular occurrence for failure of maintaining the working parts
Pros: ease of use, Style/Design, Features/Settings
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Maria 124
from Texas
Verified Purchase:Yes
I bought this refrigerator 5 years ago, I loved that it had plenty of space and options not to open 1 door so we don't let cool out of refrigerator, also what sold it was the being able to fill water jugs and didnt have a problem filling
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: leroy 11
from WA Spokane
Verified Purchase:Yes
water dispenser is a poor design always getting wet , had to replace the compressor and refrigerated line after a little over five years works great now .
Pros: Style/Design
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
We’ve loved it, but it’s just too unreliable
on October 15, 2022
Posted by: Heathm98
from St. Augustine, FL
Verified Purchase:Yes
We’ve had this refrigerator for 6 years now. I want to love it. We love the layout, the brightly lit interior, the no fingerprint stainless, all the room it has. However, just over one year after getting it, it started dinging an error, the compressor had stopped working and it wasn’t keeping temperature. Called LG, they promptly sent a repairman who replaced it and we hoped to be all good. Three years later, same thing, compressor number two, lost contents of the refrigerator number two. Now, here we are two years later and this time, no warning of dings. We just started having our milk spoil a week before it’s expiration date and the ice make stopped working. Repairman comes and says the compressor is, once again, not working.
Also, the black stainless is now peeling off on the edges. LG has stated that they are going to replace the doors because of this. I give LG 5 stars for standing behind their product and covering this stuff at no cost to us. However, we’ve lost the contents of our refrigerator 3 times now in 6 years.
I’m not sure if this is systemic with this model or if we just got a lemon, but now I’m considering just replacing it as I’m tired of having spoiled food and having no refrigerator for a couple of weeks awaiting its repair.
Pros: ease of use, Style/Design, Features/Settings
Quality
2
Features
5
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 17, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Anonymous
from Laredo
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is the second time that I have problems with LG and I think I will never buy that brand again
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 17, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: MGVid
from St. Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] We needed a refrigerator quickly and purchased a used LG. We focused on LG as family had purchased an LG refrigerator and recommended it. We like the Door in Door for our often-used items. We also like the separate deli door. Both of these features ensure that we don't lose cold air while opening both doors to get things out like in our former fridge that didn't have these features. We also like the quietness of the ice maker. Our previous fridge (Samsung) was so noisy that guests woud always ask what the noise was.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jfridge
from Fredericksburg Va
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the space that’s inside this refrigerator it has been so nice to have so much room
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Windy65
from Sun prairie wi
Verified Purchase:Yes
Cost me over 1500.00 for repairs. Then another repair would have cost 1800. So junked this expensive refrigerator that was only 5 years old. When you produce such a lemon you should stand behind your product.
Pros: ease of use, Features/Settings
Quality
2
Features
5
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 20, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com