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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Oneunhappycystomer
from South Carolina
Verified Purchase:Yes
Doors switches malfunction constantly and will cause water and ice to not work. Class action lawsuit on coils and compressor covers the $$ but the 2 weeks without a fridge or freezer ?? "Priceless"
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 24, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Kash Pierce
from Minnesota
Verified Purchase:Yes
They were very quick to get someone out to fix our fridge!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joedaddy4
from Greenville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] My refrigerator was out of warranty, but it was a "floor model" and a wire in the door fatigued and broke. This necessitated a very expensive door replacement. LG"s VIP support staff made a one time warranty exception, including labor charge, to get me back up and running!
Pros: ease of use, Performance
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Skrap4
from Bolingbrook, IL
Verified Purchase:Yes
This refrigerator is standard width but it feels like it is a lot bigger! We did not get counter depth because it is not really in a “built in” location but it does slide in between two cabinets. There is plenty of room and the French door ice maker does not take up the whole door, there are three door shelves! The freezer is my favorite part! Has a shallow shelf/drawer and a deep drawer plus the whole bottom container! I also love the middle fridge drawer! We bought the extended warranty and ended up needing a service call right near the end of the five years (It was related to temperature control). Very helpful and the repair company was very thorough. I have had about 4 or 5 refrigerators and just as many brands but LG is by far my favorite!
Pros: Quality
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great features and elegant in design. Great featue
on October 26, 2022
Posted by: George Bouchoc
from Vero Beach, Florida
Verified Purchase:Yes
Great refrigerator withe great features, adjustable shelves to meet the particular needs of any family. Nice and bright
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: wcole87
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great fridge, it came with a standup freezer in the bundle as well which was awesome. The original freezer was actually damaged and it was a smooth and easy process to get it swoped out.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Patricia 513
from Burlington NC
Verified Purchase:Yes
Have had at least 12 service calls in two years. Everything has been replaced except the outer shell and it still makes a rattling sound, still has ice form on the door seals and does not make ice very quickly at all. If you need a lot of ice, wrong choice for you.
Quality
1
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Frog II
from Wyoming
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased beautiful frig in 2020 and have replaced the ice maker. Currently the compressor is noisy and the process for getting service is a pain.
Love the fridge other than items noted.
Love the fridge other than items noted.
Quality
4
Features
5
Value
4
Response from lg.comBy JaNika Wiley, Social Media, November 8, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Written by a customer while visiting lg.com