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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: LFKguy
from Kansas city, Kansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I actually enjoyed the fridge while it was operational but I've had two compressors fail and reliability is the most important feature in fridges
Pros: Style/Design
Quality
1
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 8, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Julian Trinidad
from San Antonio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had 7 years have had to replace two circuit boards
Quality
3
Features
5
Value
4
Response from lg.comBy JaNika Wiley, Social Media, November 9, 2022
Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Valarie Cusick
from Gulfport, Ms
Verified Purchase:Yes
[This review was collected as part of a promotion.] Came with the house when we bought it. Love it. Has all the space our large family needs. Love all the compartments
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG Frig Compressor
from College Station, TX
Verified Purchase:Yes
Have had this very expensive refrigerator for less than 4 years and the compressor has already been replaced twice
Pros: Features/Settings
Quality
1
Features
5
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 14, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Anonymous
from Bastrop tx
Verified Purchase:Yes
Lost all my food 3 times due to its malfunctioning last night it made loud noises so that i could not sleep!. Is it going yo stop working sgain??
Quality
1
Features
5
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 15, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Darlene H
from Troy, Michigan
Verified Purchase:Yes
We love our new LG refrigerator and would purchase it again if given the option to get a different refrigerator. The only item that we would recommend is to have a larger ice bin as the refrigerator runs out of ice quickly.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Door
from Camillus, NY
Verified Purchase:Yes
I received this and door has been beeping ever since and can not get a service call to get it corrected
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 14, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Brad from East Texas
from Lufkin, Texas
Verified Purchase:Yes
We have had this refrigerator since 2018. We are on our third compressor. The first one failed completely and the second slowly lost cooling function. Ice maker not working was an indicator on #2. I have to admit, LG customer service has been outstanding. They have replaced the compressor both times with no cost to me. We love the looks, functions and size, just wish it held up better.
Pros: Style/Design, Features/Settings
Quality
1
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, November 15, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com