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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Emilyphd
from Hollywood, florida
Verified Purchase:Yes
Compressor doesn’t last - replaced twice. Water doesn’t cool.
Quality
1
Features
1
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, January 27, 2023
We want to thank you for taking this time to communicate with us about your experience with your LG Refrigerator. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Doc7
from Mantua, NJ
Verified Purchase:Yes
Loved this frigerator when I bought it, was working fine for little over 5 years then compessor burned out, had to have it repaired. With the exception of the compressor burning out a little after 5 years still really like this frigerator...
Pros: ease of use, Style/Design, Features/Settings
Quality
3
Features
5
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, February 2, 2023
We want to thank you for taking this time to communicate with us about your experience with your LG Refrigerator. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Suarez reality
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] A seemingly wonderful refrigerator with practical and handsome features. However, the experience has been far less stellar. Icemaker problems; shoddy unreliable electronics and cooling systems issues have allowed the bad to overshadow the good
Pros: Style/Design, Features/Settings
Quality
3
Features
4
Value
3
Response from lg.comBy Alice Feliz Luna, Social Media, February 9, 2023
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Written by a customer while visiting lg.com
Posted by: Sweeper313
from Andersonville TN
Verified Purchase:Yes
We’ve had this for a few years now and I love it! The only thing is is I can’t seem to get the flashing change filter Togo off.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Martha A
from Humble, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] My garage LG fridge was still under manufacture warranty, LG did not hesitate to inform me about that which saved me a ton on parts. Jeremy came out to repair the fridge, changed out everything he was able to change to make sure the fridge would work correctly, which it did, we exchanged a few text messages days later and he respectfully answered all my questions and addressed my concerns, was going to come back out if needed, but he didn’t need to because he did an excellent job right from the beginning.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Maryville, TN
Verified Purchase:Yes
Bought this very expensive refrigerator in 2018 under full warranty. Needed total replacement in less than 4 years. Have never before owned a new refrigerator that required replacement in less than 10-15 years.
Pros: ease of use, Style/Design, Features/Settings
Quality
1
Features
3
Value
1
Response from lg.comBy Cazzandra Galangco, LG Social Media, February 27, 2023
We want to thank you for taking the time to communicate with us about your experience with your LG refrigerator. We're sorry to hear about the inconveniences you've encountered in dealing with this. It would be our pleasure to investigate this for you and assist you in resolving it, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter with the handle @LGUSSupport and your contact information. -Cazz
Written by a customer while visiting lg.com
Posted by: ShielaB
from Simpsonville, SC
Verified Purchase:Yes
Bought an LG fridge in 2019 and 3 years later compressor quit. Called the warranty department and told them about it and LG didn’t hesitate to send their qualified technician with all the proper parts to replace the compressor and leaky seals. I am truly grateful and satisfied that I would not hesitate to buy another LG because they stood behind their product. Thank you very much LG and also thank you Allen you are the best
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: eednolb25
Verified Purchase:Yes
Great product would recommend LG Appliances for any addition to your kitchen
Pros: ease of use, Quality, Features/Settings
Written by a customer while visiting lg.com