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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: James in FL
from Beverly Hills, fl
Verified Purchase:Yes
When our refrigerator stopped cooling we called LG and they had a repair person out to us within a day. The unit was fixed under warranty and we are back in business. We love our LG refrigerator, and are glad it is working perfectly again.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG fridge former owner
from WA
Verified Purchase:Yes
Compressor died in less than 3 years. took 3 weeks to get it replaced, new one never worked.
Pros: Features/Settings
Quality
1
Features
3
Value
1
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, February 27, 2023
We appreciate you sharing your thoughts about your LG 30 cu. ft. French Door Refrigerator, model LMXS30776S. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize. We will work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you need additional assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: MBlosser
from Miami FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my LG refrigerator and when I did have a minor problem their service team is GREAT and very reasonable
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: CJWillis
from Venic Fl
Verified Purchase:Yes
We love our LG refrigerator with French doors and a large drawer. It’s so nice to finally have a frig that fits our way of life
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: APflueger
from nashville, tn
Verified Purchase:Yes
We've had this fridge for a few years now. It is fantastic. We love the middle drawer with the functionality to use it for so many different options. The french doors give us so much space, and the love having the access door and not losing all the energy to grab milk or ketchup.
Pros: Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, March 22, 2023
It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Buy American Made
from Slaton Texas
Verified Purchase:Yes
Very Well Appointed. Died too young for the price. The Ice Maker Gave Out at 4th year and Compressor at 8yrs. Need less Bells and Whistles and Better performance
Quality
2
Features
2
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 7, 2023
Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
Written by a customer while visiting lg.com
Posted by: Neni Pach
from MA
Verified Purchase:Yes
Love this fridge. Space for everything, easy to clean
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 5, 2023
We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: Russell25
from NC
Verified Purchase:Yes
Technician was knowledgeable and efficient on the service call. I do think the new compressor is going to ultimately fail again. This new one has a very high hum
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 6, 2023
Hey Russell, we're glad you posted your review mentioning how satisfied you are with your recent service call. We're glad your fridge is back in working order! We're here to assist you should you need support. Don't hesitate to reach out to us via chat or phone support. Information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist! ^Chris
Written by a customer while visiting lg.com