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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: LHALL
from NV
Verified Purchase:Yes
LOVED MY LG LMXS30776D UNTIL LESS THAN 3 YEARS OF USE, THE COMPRESSOR WENT OUT. IT WAS A MONTH AGO YESTERDAY AND IT'S SUPPOSE TO BE REPAIRED TODAY!
Pros: Style/Design
Quality
3
Features
5
Value
3
Response from lg.comBy Cazzandra Galangco, LG Social Media, March 15, 2023
We want to thank you for taking the time to communicate with us about your experience. We’re sorry to hear that about the compressor issue of your LG refrigerator. Allow us to investigate this for you, but we need to switch first to a platform that permits back-and-forth messaging before we can look into this further.. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter at @LGUSSupport and we'll be ready to help. -Cazz
Written by a customer while visiting lg.com
Posted by: Denny R
from Cleveland Ohio
Verified Purchase:Yes
Love the product but disappointed that fans had to be replaced. Purchased in 2016 so 7 years old is not that old. It seems that ice builds up and destroyed the fans causing them to be very loud. I expect better from LG as i have a dryer and TV.
Pros: ease of use, Features/Settings
Quality
4
Features
5
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 13, 2023
Awesome! We’re glad you loved the LG Refrigerator. It helps us continue to improve and provide the best possible service to customers like you. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Jhouse29
from San Antonio TX
Verified Purchase:Yes
Excellent product, very spacious, works great, no complaints
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Tanisha, social/lg, March 27, 2023
We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: Anonymous
from Laredo, Tx
Verified Purchase:Yes
I bought this fridge about 4 years ago and l loved it!
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, March 16, 2023
You don't know how much your fantastic feedback means to us here. Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If you need any assistance or any inquiries in the future with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^Danee
Written by a customer while visiting lg.com
Posted by: Cheryl Gi
from Port Arthur, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The features are fine. The design is great, and it is perfect for storage potential.
Pros: Style/Design
Quality
4
Features
5
Value
4
Response from lg.comBy Anthony Jaimes , VXI Austin , March 20, 2023
Hey there, Cheryl. We're glad to hear that you are enjoying your LG 30 cu. ft. French Door Refrigerator LMXS30776S. We love the color stainless steel that you picked! Makes it the outmost modern look and feel! Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ~Anthony
Written by a customer while visiting lg.com
Posted by: Donald356
from Denham Springs, LA
Verified Purchase:Yes
Compressor went out after 6 years. Technician who repaired the refrigerator was well versed in all the LG products we have. He was efficient and thorough.
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, March 29, 2023
Hi, thanks for taking the time to point out the professionalism behind your customer service experience. We're glad your refrigerator is in working order! Should you need further assistance, don't hesitate to contact us via chat or phone support: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris
Written by a customer while visiting lg.com
Posted by: Rhonda Helser
from Indiana
Verified Purchase:Yes
Our French door refrigerator was less than 5 years old. It had to be rebuilt. It is working better than new.
Quality
4
Features
4
Value
3
Response from lg.comBy Christian Jimenez, LG Social Media, March 31, 2023
Hi! We're happy to hear your fridge is back in working order! Should you ever need support, please know we're available via chat or phone support. The details for these support options can be found here: https://www.lg.com/us/support/contact. Moreover, we're also available on Twitter (@LGUSSupport) and on Facebook (@LGUSA). Feel free to send us a direct message or a private message. We're here to assist you! ^Chris
Written by a customer while visiting lg.com
Customer Rating
4
Too deep for my wife to reach items in the back.
on March 28, 2023
Posted by: BJL7
from Casa Grande, AZ
Verified Purchase:Yes
Bought this item back on11/17, and it has served us very well. It is only one of a few appliances/entertainment devices we own from LG!
Pros: ease of use
Quality
4
Features
5
Value
4
Response from lg.comBy Anthony Jaimes , VXI Austin , March 28, 2023
Hey there. Thank you for leaving a review for us in regards to your LG 30 cu. ft. French Door Refrigerator LMXS30776S. We're glad to hear that this is now part of your day to day life and companion to you and your wife. We hope that you continue to use our product for many years to come. Thanks for choosing LG. ~Anthony
Written by a customer while visiting lg.com