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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Spacious and modern stainless steel refrigerator.
on June 27, 2023
Posted by: E V E
from Nassau, NY
Verified Purchase:Yes
I purchased this in 2017 and it has been working very well. I only recently had to have service and besides changing the necessary water filter it has been without issues. The interior space and freezer space is a definite plus.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Michael SP
from Houston
Verified Purchase:Yes
I bought the fridge 5 yrs and 3 months before the compressor and accompanying parts failed for the second time! Would not recommend
Quality
1
Features
3
Value
1
Response from lg.comBy Tanisha, social/LG, June 29, 2023
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your [visit/experience] with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns your reporting. We along with the community appreciate your kindness of sharing today . https://www.lg.com/us/support/help-library `Tanisha
Written by a customer while visiting lg.com
Posted by: Anonymous
from Harker Heights, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator four years ago and have noticed areas needing changes. The two lower pull out drawers need a smother and less noisy slides. The refrigerator makes other noises other than the ice maker. I am now getting service performed. The left door has been replaced becouse of water fixture breaking and the Flex drawer interface control wiring harnesses is scheduled for replacement. Bottom line, I am pleased with the refrigerator, however, address these issues and you will have a superb product.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
3
Features
4
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, July 8, 2023
Hi, Ronnie Ferguson. Thanks for reaching out. Hopefully you were able to get your fridge fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: SR2019
from Dallas, Tx
Verified Purchase:Yes
I honestly wouldn’t recommend buying an LG fridge in the future. When it’s working it’s great but in under 3 years I’ve had to clean out my entire fridge and freezer and lost hundred of dollars of food due to something not working. LG has needed to come out to repair faulty items. Not worth all the hassle. Repair process was easy but having so much to repair in only 3 years is disappointing.
Quality
2
Features
5
Value
3
Response from lg.comBy Christian Jimenez, LG Social Media, July 25, 2023
We appreciate you taking the time to post your experience with your 30 cu. ft. French Door Refrigerator. Should you feel the need to submit your feedback, feel free to do so at our official site here: https://www.lg.com/us/support/feedback. We're continuously innovating and are always looking to zero in on areas that we can improve upon. ^Chris
Written by a customer while visiting lg.com
Posted by: Cg in wa
from Bonney lake wa
Verified Purchase:Yes
A place to keep your salads or goodies for the little ones. The more dole drawer makes for the perfect entry to the fridge . The water maker and ice cube dispenser is a little high but maybe that is on purpose to avoid kids using it.
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: kwangler
from Yakima, Wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best fridge ever, it has a ton of space and I love the middle drawer.
Pros: ease of use, Quality, Style/Design, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Piedras rri
from Lancaster
Verified Purchase:Yes
Excellent warranty on the fridge technician change the parts make my fridge raider like
Pros: ease of use, Quality, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Markat
from Tarpon Springs, FL
Verified Purchase:Yes
Efficient and effective repair by Brian the tech. Surprised by the number of repairs needed over 6 years.
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com