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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: AhmadZ91
from Phoenix
Verified Purchase:Yes
[This review was collected as part of a promotion.] The team was professional and informative. I got the help I need without any issues.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Brian B23
from Clayton, nc
Verified Purchase:Yes
Had warranty work over two weeks ago and can’t get response on my reimbursement for repairs
Pros: Features/Settings
Quality
3
Features
5
Value
3
Response from lg.comBy Ian, LG Social Media, July 26, 2023
Hello! We'd love to get you an update on your repair! If you could please reach out with the link below, it'll be our pleasure to help. https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com
Posted by: Arun J
from Dublin, CA
Verified Purchase:Yes
Been using the refrigerator and couldn't be happier with our choice
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: James Varner
from GeorgetownTX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Remember when refrigerators lasted 15-20 years. NOT ANY MORE.
We have owned many LG refrigerators, washers & dryers, dishwashers. We bought a dishwasher a few years ago...piece of junk!!!! So far...washers and dryers hanging on!
We have owned many LG refrigerators, washers & dryers, dishwashers. We bought a dishwasher a few years ago...piece of junk!!!! So far...washers and dryers hanging on!
Appliances today are manufactured to be replaced!
Quality
3
Features
3
Value
2
Response from lg.comBy Tony211, LG Social, August 2, 2023
Hey there. Thank you for taking your time for leaving us a review in regards to your refrigerator. We always try our best to give our clients the best service we can, so it's distressing for us to hear if you had a bad experience. We appreciate your patience and understanding in regards to the issues that you’ve encountered. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
4
Not sure about the quality, but LG fixed it quick
on August 3, 2023
Posted by: Jamy1
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought his fridge 4 years ago and the compressor has already gone out. LG However replaced the compressor very quickly!
Pros: Style/Design, Features/Settings
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: coach O
from Orlando, FL
Verified Purchase:Yes
Lots of space, 4 doors which make it great for separating your food items, quite running, and nice quality.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: LI Ming
from CA
Verified Purchase:Yes
The ice maker broke in less than three years. The cooler stopped cold in five years. The freezer broke in 61/2 years.
Quality
1
Features
3
Value
1
Response from lg.comBy Jai., LG Social., August 8, 2023
Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Written by a customer while visiting lg.com
Posted by: JR Ram
Verified Purchase:Yes
I purchased this a few years ago, and the compressor has gone out and we had to replace the ice machine/door. We like the size, but not 💯 sold on the brand.
Quality
3
Features
3
Value
3
Response from lg.comBy Ian, LG Social Media, August 8, 2023
Hi, JR! We're glad the size of the unit is working well in your home, and we'd love the chance to make sure you're 100% sold! If you ever have any questions or concerns, please reach out to us with the link below, and it'll be our pleasure to help. Our appliance development team uses reviews just like yours to see how we can learn and improve, so thank you! ^Ian
Written by a customer while visiting lg.com