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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Marge21
from Palm Desert CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had mine for 5 years and I still LOVE IT!! I can't believe how many of my neighbors actually comment on the look and capacity of THIS REFRIGERATOR!
Pros: Quality, Style/Design, Features/Settings
Written by a customer while visiting lg.com
Posted by: Marge21
from Palm Desert CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the look, performance and storage compartments! I have owned mine for 5 years and it's still the best version that I have seen!!
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ajay M
from Nashua, NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are LG family having all the appliances (refrigerator, Dish, washer etc), gadgets (tv, laptop, phones) and always been proud owner of LG.
we are very happy with the services provided by LG and looking forward to replace or upgrade in future as well
we are very happy with the services provided by LG and looking forward to replace or upgrade in future as well
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lama22
Verified Purchase:Yes
[This review was collected as part of a promotion.] PRODUCT NUMBER: LMXS30776S
SERIAL NUMBER: 605KRSB2P174
PURCHASE DATE: November 26, 2016
Not really happy
SERIAL NUMBER: 605KRSB2P174
PURCHASE DATE: November 26, 2016
Not really happy
Response from lg.comBy Chris, LG Social, October 11, 2023
Hi! We appreciate you providing the information needed to help get your issue resolved. However, in order to reach a resolution to the issue you're experiencing, we must switch to a private channel. Please reach out to us via DM on Twitter or PM on Facebook with your phone number and product information (model and serial numbers). Our handle for these platforms is @LGUSSupport. It would be our pleasure to assist! ^Chris
Written by a customer while visiting lg.com
Posted by: Fisher6
Verified Purchase:Yes
[This review was collected as part of a promotion.] We made our purchase in 2017 and have been very pleased. Our younger children love the middle drawer for easy access to light snacks. The freezer drawer is spacious and can fit wide items better than a standard side by side unit. We had one issue with the compressor which LG promptly replaced. Their customer service and local LG repair technician were great to work with. Plenty of space for a family of 6 to keep all of our groceries and leftovers!
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: K Lynton
from Jamaica NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have bought this in 2015 and had to change compressor four times also the electrical board once.
Pros: ease of use
Quality
3
Features
5
Value
4
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, October 26, 2023
Hey there, we appreciate your feedback on your LG French Door, and we see we have fallen short of your expectations. Should you have any further questions or concerns, we would be happy to help in a private message on our socials, @LGUSSupport. ~Tegan
Written by a customer while visiting lg.com
Posted by: SP67
from CALIFORNIA
Verified Purchase:Yes
[This review was collected as part of a promotion.] THE FRIDGE WATER AND ICE DISPENSE WAS NOT WORKING BUT IT WAS FIXED BY CHANGING THE DOOR ITSELF AFTER A THOROUGH DIAGNOSTICS. THE PEOPLE WERE VERY DILIGENT, SKILLFUL, HONEST AND PROFESSIONALLY COURTEOUS.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BostnMike
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Salvador was great to work with. On time, efficient and super polite.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com