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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Saj23
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the design especially the grad and go feature.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Ssparks
Verified Purchase:Yes
This isn’t about the product but a compressor that was in warranty.
Written by a customer while visiting lg.com
Posted by: Ucheba
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent product! The warranty was great and the product looks great
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bon78
Verified Purchase:Yes
[This review was collected as part of a promotion.] Still working thru our ice maker issues but have been pleased with the communication and information from LG regarding our service order
Written by a customer while visiting lg.com
Customer Rating
1
To Defrost or Not To Defrost
on November 30, 2023
Posted by: PAH59
from Fort Worth, TX
This would be a great refrigerator except for one issue. I thought this was a frost-free unit. It appears, according to my repairman, that there are multiple factories where the units are built. Some came with defrost coils and some did not. If this is true, I purchased a unit sold to me fraudulently. Mine has no coil so every 4 months I have the joy of completely emptying the refrigerator and freezer section in order to defrost the entire unit because a simple fan frosts up. Safe to say I will not purchase another LG product.
Pros: ease of use
Quality
4
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, December 4, 2023
Hi. We realize how much the defrosting process impacts your satisfaction with your refrigerator. So that we can address your concerns, please reach out to us! Our handle on Facebook and Twitter is @LGUSSupport. If you wouldn't mind, please send us a private message with your phone number and refrigerator information (model and serial numbers). We'd be happy to help! ^Chris
Written by a customer while visiting lg.com
Posted by: Cooking Kate
Verified Purchase:Yes
[This review was collected as part of a promotion.] Refrigerator was working great for the first 5-6 years and now we’re having some cooling issues with main comp. Has lots of room and storage and love the set up with the middle drawer but now having some issues
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: hoop75
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I want to say they have done a great job fixing refrigerator.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sumanmd
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bruce was awesome, LG fridge had issues regards to cooling and he was able to fix the fridge.
Written by a customer while visiting lg.com