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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Dennis101
from Temple Tx
Verified Purchase:Yes
We purchased and installed but did not move into the home till October 2023 it was running but failed within 3 months of moving in. Since not used continually it still looks like new so decided to repair it.
Pros: ease of use, Features/Settings
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Vincep86
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it 5 years ago, had the compressor go out but other than that it's been a great fridge
Written by a customer while visiting lg.com
Posted by: damien p
Verified Purchase:Yes
[This review was collected as part of a promotion.] Generally pleased with fridge. Water dispemser lever broken after abouit a year.
Not designed to clean shelves adequetly. after first cleaning painted pattern on shelves rubbed right off
Not designed to clean shelves adequetly. after first cleaning painted pattern on shelves rubbed right off
Pros: ease of use, Performance
Quality
2
Features
4
Value
3
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 31, 2024
Hey Damien, thank you for sharing your experience with your LG French Door. We definitely want to get this checked out and see what we can do to offer our assistance in getting your water dispenser and cosmetic features of the shelves fixed. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We are here to support you. ~TammyJo
Written by a customer while visiting lg.com
Posted by: LLBIII
Verified Purchase:Yes
[This review was collected as part of a promotion.] This particular product has failed me, miserably. Words are inadequate to convey how disappointed I am.
Written by a customer while visiting lg.com
Posted by: cdague
from Massachusetts
Verified Purchase:Yes
I am so happy with my LG French Door Refrigerator, as with all the LG appliances I own. I love the versatility of the French doors and especially the refrigerator drawer! Such a convenience. I highly recommend this unit to anyone looking for a good quality refrigerator.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: J0R24
from Franklin, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this four and a half years ago and it finally died on us. We already had it worked on and the compressor replaced two years ago, but this time it could not be fixed.
We really liked the refrigerator, but wish it could have lasted longer
We really liked the refrigerator, but wish it could have lasted longer
Pros: Style/Design
Quality
2
Features
4
Value
2
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, February 6, 2024
Hi there. We understand you're not happy in your decision to part with your refrigerator. Should you need support with repairs, we're available to assist! Feel free to reach out to us on social media at the handle @LGUSSupport. Send us a PM with your phone number, model & serial numbers, and we'll be right on it! Please feel free to leave us your input about your experience here: http://spr.ly/6421VymQl. As a continuously innovating company, your input is useful in helping us reach our customer satisfaction goals. We'd appreciate the submission! ^Chris
Written by a customer while visiting lg.com
Posted by: Tonibeth
from El Paso tx
Verified Purchase:Yes
Refrigerator has an awesome amount of storage. Very quiet too!
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Steven Lynn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this refrigerator 3 years when it broke completely. After 5 weeks LG has done a good job of fixing it replacing just about every thing in it
Pros: Features/Settings
Quality
3
Features
5
Value
3
Written by a customer while visiting lg.com