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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
Fridge
on June 17, 2024
Posted by: dennis brisk
from Utah
Just had it fixed after 9 years trouble free. New compressore and coils. Works like a charm now.
Pros: battery, camera
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Great style and features, but repair problems
on June 19, 2024
Posted by: Judy Gee
from Junction City, OR
LOVE the style! LOVE the design!!! LOTS of room, and easy access!!!
Unfortunately, lots of repair problems:-(
Unfortunately, lots of repair problems:-(
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
1
Features
5
Value
4
Response from lg.comBy LG, June 20, 2024
Hi, there. Thank you for sharing your feedback on your LG Refrigerator (LMXS30776S) model. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great product
on June 23, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] What a great refrigerator. With a lot of interior space.
Written by a customer while visiting lg.com
Customer Rating
4
Great product
on July 1, 2024
Posted by: Iyese1
from California
[This review was collected as part of a promotion.] Fully functional nice product. I recommend to all!
Pros: ease of use
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Junk
on July 2, 2024
Posted by: EBS53
from Near Dallas, TX
[This review was collected as part of a promotion.] Compressor failed and ruined $+/- 400 of frozen food and the ice maker works when it feels like it.
Pros: ease of use
Quality
1
Features
3
Value
1
Response from lg.comBy LG, July 3, 2024
Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LMXS30776S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
2
Defective Refrigerator Door
on July 7, 2024
Posted by: MNMB
Our refrigerator is six years old and this is the third refrigerator door that we have had to replace due to faulty wiring affecting the water dispenser and icemaker. LG would not even offer a discount on replacing the door.
Quality
2
Features
2
Value
2
Response from lg.comBy LG, July 8, 2024
Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LMXS30776S) model. We understand the importance of having reliable appliances that function properly and last long. We strive to provide high-quality products that meet our customer's needs and expectations. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our services, product's overall performance, and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
1
method of putting repair out for bid not good
on July 8, 2024
Posted by: KaKC
from WA
[This review was collected as part of a promotion.] It’s not fixed yet, wait for repair takes too long
Pros: Quality
Quality
1
Features
5
Value
3
Response from lg.comBy LG, July 9, 2024
Hi, there. Thank you for sharing your feedback on your LG Refrigerator (LMXS30776S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that we are actively working to streamline our repair processes to provide more efficient and timely service to our valued customers. Your feedback is valuable to us, and we will address these issues with our team to improve our services, product's overall performance, and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great Fridge
on July 8, 2024
Posted by: Nic18
[This review was collected as part of a promotion.] Purchased in June 2018. love almost everything about this fridge other then it’s a bit to deep and I can’t reach things on the top shelf in the back( I am 5‘4). Next time may downsize to 28 cubic feet. I love the drawer and the door in door feature. Very roomy and lots of spaces to put things. After owning the fridge for 6 years we never had an issue with it, including a move 1.5 years ago. However this June it quit working after a power outage. I scheduled a service repair ( no longer under warranty ) but was checking what’s currently on the market in case I needed to replace it. Well I have to say I have not found anything that I would be happy with compared to what I have now. So glad I don’t have to purchase a new one hopefully for quite some time.
Written by a customer while visiting lg.com