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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
Refrigerator
on September 6, 2024
Posted by: Lawbob
[This review was collected as part of a promotion.] Had it repaired this week under warranty. 6 years old compressor failed
Written by a customer while visiting lg.com
Customer Rating
3
Great refrigerator until it’s not.
on September 9, 2024
Posted by: Dtaylors
I want to say that I love the design of this refrigerator. The space and ease of use are fantastic. I have had it break down 3 different times in 5 years all requiring service calls and repair work. It is usually 5-7 days before they come out, so eating out of coolers for a week .
Response from lg.comBy LG Social, September 10, 2024
Hey there! Thanks for sharing your feedback with us. We get how crucial it is to have an awesome working refrigerator, and we're always striving to make our appliances even better. If you ever need any help, just shoot us a private message on social media at @LGUSSupport with your contact info. We're committed to backing our customers and will go the extra mile to assist you in any way we can. ~Ivy
Written by a customer while visiting lg.com
Customer Rating
1
Don't buy the linear model
on September 9, 2024
Posted by: RichardP1775
[This review was collected as part of a promotion.] I love the refrigerator when it was working. Paid a flat fee for repair from a LG repairman which it made sense to use a LG repairman because they specialize in LG products and was told it would be fixed the same day. The other option is to use a third-party affiliate which probably won't be able to fix same day. Waited a few more days. Repairman arrived doesn't have the parts, expecting him to show up next week.
Response from lg.comBy Joslyn, LG Social, September 10, 2024
Hey Richard! We know the importance your LG refrigerator can have in your home. We want to ensure this gets repaired as soon as possible, as we'd want nothing more for you to have a good experience. We'd like you to private message us on social media @LGUSSupport with your contact information so we can check to see if there's an update regarding the part needed and ensure everything goes smoothly.^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
love the door in door feature
on September 10, 2024
Posted by: LG French Door 2 drawer
we have had it for 5 years & I wouldn't change a thing about it !
Written by a customer while visiting lg.com
Customer Rating
5
Great Features
on September 12, 2024
Posted by: Ruth Anne
This is my second 4-door LG refrigerator and this newer one is even more well designed so the capacity is bigger
Written by a customer while visiting lg.com
Customer Rating
1
on September 26, 2024
Posted by: Sammy Alfano
They stiffed my first appointment and I was out of refrigerator for two weeks and no callback from the guy that said he was supposed to call me back and still the icemaker does not work to see even if the refrigerator works
Response from lg.comBy true, LG Digital Care Team, September 30, 2024
Hey Sammy! Thanks for taking the time to give us feedback on your repair process. We want to make sure your refrigerator is working perfectly because we know how important it is for your daily life. If your repair isn't completed, please send us a private message on social media at @LGUSSupport with your personal information and repair number. We'll make sure to assign a dedicated team member to your case to provide updates and answer any questions. We're here to help every step of the way! ~Ivy
Written by a customer while visiting lg.com
Customer Rating
5
All great features
on September 30, 2024
Posted by: Chuck Northrup
from Tucson Arizona
[This review was collected as part of a promotion.] I bought my lg refrigerator in 2015 and had one issue just recently but that got resolved quickly best refrigerator with no issues I would recommend anyone looking for a refrigerator to check out lg
Pros: Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, March 26, 2025
Hey Chuck. Thank you for your wonderful feedback about your LG fridge! We're thrilled to hear that you've had such a positive experience since 2015. It's fantastic that, even after all this time, we resolved things quickly! Your recommendation means the world to us, and we're proud to be your choice for reliable and high-quality appliances. For more feedback or questions, private message us on social media @LGUSSupport. 🥂 Cheers to many more years of happy cooling with your LG fridge! ❄ ^David
Written by a customer while visiting lg.com
Customer Rating
5
Refrigerator
on October 8, 2024
Posted by: Anonymous
Very nice people , friendly and professionals. I really recommend you .
Written by a customer while visiting lg.com