 |
Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Great Reliability
on October 9, 2024
Posted by: MeatPattys
I bought the suite of LG appliances 8 years ago,
5 door refrigerator, microwave, dishwasher and gas stove and have had super reliability.
I have since purchased the LG front load washer and dryer. I am so pleased with the products will continue to support this brand.
5 door refrigerator, microwave, dishwasher and gas stove and have had super reliability.
I have since purchased the LG front load washer and dryer. I am so pleased with the products will continue to support this brand.
Written by a customer while visiting lg.com
Customer Rating
1
Not worth the money paid
on October 20, 2024
Posted by: Anton58
6 years of service, compressor and condenser had to be changed. 8 years in service, main board fails, replaced but no ice or water dispensING
Response from lg.comBy true, LG Digital Care Team, October 21, 2024
Hey there Anton! We appreciate you letting us know about what's happening with the dispenser of your LG refrigerator and want to help get it back up and running again. This link (http://spr.ly/6429ql4pv) provides troubleshooting tips for your water dispenser, while this other one (http://spr.ly/6420ql4pa) provides troubleshooting for your icemaker dispensing ice. So we can make sure everything is running at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and any troubleshooting you've already tried. We look forward to hearing from you! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Frigerator repair
on October 27, 2024
Posted by: Ronaldf
from Lincoln Ne
[This review was collected as part of a promotion.] LG service had our back throughout our whole process on our frigerator repair from start to finish we were very pleased with the repair company home town heroes they were awsome I can’t thank them enough.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Dissatisfaction
on October 30, 2024
Posted by: Anton66
7 years purchased, 2 years ago, changed compressor and condenser. Now no water dispensing or ice making.
Response from lg.comBy LG Digital Care Team, November 1, 2024
Hey there Anton! Let's help get the dispenser for your LG refrigerator working again, like your compressor and condenser, so you can fully enjoy your fridge. We'd be happy to provide you with this link (https://tinyurl.com/2ccaag5j), which offers troubleshooting tips to help with your dispenser. So we can make sure everything is up and running again, please send us a private message on social media at @LGUSSupport with your contact details, model number, and what troubleshooting you've already tried, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
2
Disappointing Quality
on November 3, 2024
Posted by: Johannes Brahms
Replaced compressor after only two years. Cold water dispenser is rarely ever cold. Expensive refrigerator is just a complete disappointment overall. No more LG appliances for us.
Response from lg.comBy true, LG Digital Care Team, November 4, 2024
Hey there! Thanks for letting us know about your experience. We understand the frustration with needing a compressor replacement so soon, especially after choosing a premium appliance. The water temperature should also be reliable, so we’d love to help find a solution for that. If you’re open to exploring options with us, feel free to reach out on social media at @LGUSSupport. We’re here to help and want to make things right! ^ Diego
Written by a customer while visiting lg.com
Customer Rating
2
Failed Compressor
on November 4, 2024
Posted by: TomH49
Compressor failed at 3 years. Replacement compressor failed a year and a half later
Response from lg.comBy true, LG Digital Care Team, November 6, 2024
Hey Tom! Thank you for sharing with us. Ensuring our products endure and are built to last for our valued customers to enjoy for years to come is our goal, so your insights are valuable to us. Has this been resolved? If not, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to help you out! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
Great Refrigerator
on November 6, 2024
Posted by: Caldaup
Just received and super happy with it! Love the Craft Ice
Response from lg.comBy LG, February 21, 2026
Hi, Caldaup. We appreciate you taking a moment to share your experience. It’s great to hear that your LG Refrigerator (LMXS30776S) model is already making such a strong first impression. Getting it delivered and immediately feeling super happy with it is exactly what we love to hear — and the Craft Ice feature is definitely one of those standout touches that makes everyday drinks feel a little more special. Those slow‑melting spheres have a way of winning people over fast. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great Features
on November 6, 2024
Posted by: cdmblsrv
Great Refrigerator. Love the Craft Ice and the Wifi feature
Response from lg.comBy LG, February 21, 2026
Hi, there. We appreciate you taking a moment to share your experience. It’s great to hear that your LG Refrigerator (LMXS30776S) model has been such a hit in your home. The Craft Ice feature is a fan favorite — those slow‑melting spheres really elevate everyday drinks — and having Wi‑Fi connectivity adds a layer of convenience that makes managing your fridge feel effortless. It sounds like you’re getting the best of both performance and smart features. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com