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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1
Refrigerator Nightmare
on December 13, 2024
Posted by: LMXS30776
from Arizona
[This review was collected as part of a promotion.] is the worst refrigerated it has been decomposed more than 7 times the compressor has been changed 3 times. Besides the water and ice dispenser, out of nowhere I start throwing water through the dispenser.
Quality
1
Features
1
Value
1
Response from lg.comBy LG Digital Care Team, December 18, 2024
Hey there! We want to make sure that you and your LG refrigerator are taken care of so you can fully enjoy it. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your fridge, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
LG Refrigerator
on December 15, 2024
Posted by: Big and wide
from Chino California
I bought this refrigerator in 2019 and had been an outstanding item have never had any big issues with it its very wide and enough room to store all of your groceries need I would recommend this refrigerator to everyone it’s very nice and easy to clean
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, January 24, 2026
Hi there, thank you for sharing your long‑term experience with the LMXS30776S. It’s great to hear the refrigerator has been so reliable since 2019 and continues to offer the space, convenience, and easy‑to‑clean design you were looking for. Knowing you’d recommend it to others really speaks to its performance over the years.
#LifesGood ❤️
For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
1
Will not buy this brand again!
on December 20, 2024
Posted by: Rdora
from Cheney, WA
[This review was collected as part of a promotion.] The compressor goes out and then it doesn’t cool. The ice maker never worked right.
Pros: Style/Design
Quality
1
Features
4
Value
2
Response from lg.comBy LG Digital Care Team, December 27, 2024
Hey there! We appreciate you letting us know about the compressor and ice maker for your LG refrigerator, and we want to help make sure your unit is back up and running at 100%. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with the compressor and ice maker, and we'll be ready to look into this further with you! *Josh
Written by a customer while visiting lg.com
Customer Rating
2
Compressor Nightmare
on January 1, 2025
Posted by: Smoking swine
from Florida
Worked great ! …. When it worked.Had 6 compressors replaced in 5 years !
Pros: ease of use, Features/Settings
Quality
2
Features
5
Value
4
Response from lg.comBy Joslyn, LG Digital Care Team, January 20, 2025
Hey there! Thank you for sharing your experience with us. We're here to ensure you have a good time with your LG refrigerator because it's the masterpiece of your kitchen and the perfect companion for keeping your food chilly! Has this been resolved? If not, private message us on social media @LGUSSupport with your contact information and model number. We'll be more than happy to help you out with this! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
1
Junk
on January 16, 2025
Posted by: Bob252525
[This review was collected as part of a promotion.] After 6 years compressor gone. Avoid at all cost. Junk.
Response from lg.comBy LG, January 17, 2025
Hi Bob. We appreciate your input. We understand the inconvenience this may have caused you. If you require further assistance regarding this matter, please send us a message on Facebook or X at @LGUSSupport, and our social media team would be glad to assist you with this. `Liz
Written by a customer while visiting lg.com
Customer Rating
2
Breaks all the time.
on January 18, 2025
Posted by: Mh9397
from Orange County, CA
Great capacity, like the door in door p, lighting and pull out drawer. Outside of that the worst fridge I’ve had in my lifetime. Our backup fridge in the garage (20 yrs +) has yet to have an issue. Every 4-5 months the LG makes a loud noise. We have to empty everything out and defrost it. We’ve already replaced the compressor. For the thousands of $$ paid, you’d think it would work. Online there is indication LG knew of the issue and kept selling it anyway. If they value customer service they would replace it.
Pros: Style/Design
Quality
1
Features
3
Value
2
Response from lg.comBy LG, January 21, 2025
Hi there, thank you for taking the time to share your experience with us. It’s not ideal when a product doesn’t meet the expectations set by its features.
We recommend sending us a private message on Social Media @LGUSSupport so our team can further assist you. We’ll be happy to review your situation and explore potential solutions to help resolve these ongoing issues.
We appreciate your patience, and we are here to help in any way we can.
^James
We recommend sending us a private message on Social Media @LGUSSupport so our team can further assist you. We’ll be happy to review your situation and explore potential solutions to help resolve these ongoing issues.
We appreciate your patience, and we are here to help in any way we can.
^James
Written by a customer while visiting lg.com
Customer Rating
1
Horrible Model
on September 4, 2025
Posted by: Reda78
This has been far most the most problematic refrigerator I've ever owned. I've had to service this refrigerator almost every year since I've purchased it. I will NEVER purchase another LG product.
Response from lg.comBy LG Digital Care, September 5, 2025
Hey there. We want to give you a better and more rewarding experience with your LG fridge! If you ever have any questions or trouble with your fridge, we want to be on top of it with our ability to help out. Send us a private message on social media @LGUSSupport. We're sure to message as quick as we can and help out to the best of our efforts. Whether it's warranty replacement or repairs. We're here to help! ~ Ryan
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (4) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1 out of
1)
Features
5
Quality
4
Value
4