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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Features and adjustments galore. Best Fridge Ever!
on September 8, 2015
Posted by: Stevie B
from Overland Park, KS, United States
I shopped for months to find the fridge we wanted and that fit our needs. After deciding on a brand and model I spent a couple more months waiting for that great deal as this baby is a little pricey. But worth every penny. No issues at all (after about 6 months) and the custom chill drawer allows me to keep beverages just above freezing. Perfect. Ample space in both the fridge and freezer for everything ! We kept our old fridge and put it in the basement for overflow but we are not using it. If you are even considering this fridge go ahead and pull the trigger, you will not be dissappointed. I have read reviews about this fridge being noisey. It doesnt run often (efficient) and when it does I rarely hear it ( I have to be right next to it). Quiet, Quiet fridge. We love everything about this thing. Highly recommend.
Pros: Style/Design, Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Love, Love, Love this Fridge
on September 8, 2015
Posted by: littlerunt70
from Overland Park, ks
I've had my refrigerator for almost two months and I couldn't be happier. I think my favorite part is the custom chill drawer, we are able to set our perfect temperature for lunchmeat and drinks without having to have entire refrigerator compartment extra cold.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
New Frig not Cooling and it's Empty!
on September 9, 2017
Posted by: SaaberAL
from Birmingham, AL, United States
[This review was collected as part of a promotion.] I bought this Wednesday and set the temp to 37 and it's empty and it's not reaching the temp ( I have two thermostats on the shelves )
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
on September 25, 2017
Posted by: Janister
from Illinois
I had this refrigerator only 1 month and the freezer fan supposedly went out. Repairman replaced it. A few weeks later the entire freezer was frozen over, waiting on parts from another country.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
No longer works
on October 4, 2019
Posted by: BMcn
from Tulsa, OK
Was a great appliance until it wasn't. Within 8 months, the compressor failed. The service from LG to repair has been horrific. We have had 3 technicians to repair it and it still doesn't work.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Chris, Customer Service, October 4, 2019
We hate to see that you've had issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1
Worst appliance and service we have ever owned
on April 16, 2020
Posted by: rhays
from Tyler, TX
Purchased in October 2016 has had multiple repairs, recently over last 7 weeks we have not been able to use as they have made 8 repairs calls trying to get working, they have given up on getting it to cool after 3 compressors, 2 circuit boards and misc. other items. Now they tell me it can be another 2-3 weeks to determine if they will get authorization to replace! Worst purchase we have ever made, sad as they do have good design but only good for a boat anchors now.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 13, 2020
Please accept my apologies for the delayed response. I certainly hope this issue has been resolved. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. Again, we apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Love this Fridge!
on April 21, 2015
Posted by: DK
from Big Bear Lake, CA, USA
I love this fridge!! I have no complaints so far. The space inside is just awesome, it really holds a lot stuff, for the taller items, I just lay them in the back on the top shelf until opened : ). I would recommend taking a screen protector for you cell phone or tablet and cutting it to the size of the ice and water dispenser, this will keep them from scratching and doesn't really take away from the beauty of the front panel. The ice maker is fine for us, just buy a bag if you need more for a party etc...
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
/01 are lemons - beware; too soon to tell on /02
on March 4, 2017
Posted by: RunRen
from DFW
[This review was collected as part of a promotion.] I bought an LG after reading the horror stories on Samsung customer service. Unfortunately, since buying this fridge 15 months ago, folks have noted that this version is a lemon and have documented throughout the web their 3-6 month to even yearlong disasters with LG customer service. I had a little ice build on a vent in the past couple months (oh, yes - they seem to break about month 14 on...), but came back from a short trip to mushy ice cream. After lots of internet viewing and limited, non-warranty voiding fiddling, I begin the customer service, sans warranty, journey. I would not have reviewed them before the end of this process - but they asked...
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Written by a customer while visiting lg.com