Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
The Galaxy S5 is awesome for young and old!
on September 4, 2014
Posted by: wwjdn1945
from Moline, Il
Expertise:Intermediate
I love the ease of operation of the applications. My grandsons love the games, battery life, large screen.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 4, 2014
Posted by: kperk
from Grant, MI
Expertise:Intermediate
This is by far the best phone I have ever owned. It has all the features that I need and more. The camera has several different modes. The sports mode captures movement with out the blur. The gesture features are a time saver. I was an Apple iPhone junkie, after 10 minutes of checking the Galaxy 5s out. Bye bye Apple.
Pros: Bright display, Durable, Lightweight, feels just right in the hand, easy to navigate
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but could have been better
on September 4, 2014
Posted by: Walroud
from Greenwich, CT, USA
Expertise:Expert
The phone is overall above average. It suffers some lagging and some software bugs that may be corrected with future updates.
A pain to have it still on Android 4.4.2, while 4.4.4 is already in the market since months... Samsung should be faster in adopting the new releases.
Pros: Bright display, Durable
Cons: not best call quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the best phone on the market.
on September 4, 2014
Posted by: jimbo1717
from Detroit, mi
Expertise:Intermediate
Awesome phone from samsung. The screen is vibrant and clear. The camera takes great pictures and videos. Plenty of storage and expandable. The fastest phone I have ever had. Lots of features. Love s health. Have not had any problems. Absolutely love the fact that it is water and dust resistant. A must have. Can't go wrong. Keep up the good work Samsung. Thank you.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, water and dust resistant.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and easy to use!
on September 4, 2014
Posted by: FalconWingMan
from Cleveland, OH, USA
Expertise:Intermediate
I love the Galaxy S5, it was a huge improvement over my Razr Maxx. The camera takes great pictures and video. All the features are easy to use and I like the car mode with voice commands a lot.
Pros: Built-in speakers, Bright display, Lightweight
Cons: seems flimsy without the otter box case.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, but still a little clunky...
on September 4, 2014
Posted by: MrFry
Expertise:Expert
Though i still prefer the stock Android OS, and not the manufacturer's skin, this is nice, pretty clean, and does come with some handy features.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great features
on September 4, 2014
Posted by: shelby53221
from West Allis, WI
The phone has great features still learning new ones every day. Like the screen size also. Would recommend this phone to everyone
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lots of features, design needs some tweaking
on September 4, 2014
Posted by: redeye92
Expertise:Expert
This phone has everything you could ask for in terms of features. In practical use however, it does lack in some design areas. First, it is a very large phone, and even someone like me with large hands, it is a bit bulky to operate single-handedly. The power button should be located on the top of the phone, or higher on the side of the phone, i constantly find myself accidentally pressing it because of it's position in the middle of the right side. Also, it could use a "gripier" surface on the back casing. Its so large I hesitate to add a case to it and make it feel larger, but its a slippery bugger without a case. Also, it is about the most expensive of the currently available phones out there.
Pros: Built-in speakers, Bright display, Realistic color
Cons: Too big, poor power button placement
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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