Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4 out of 5
4
Samsung Galaxy S5
on September 24, 2014
Posted by: Nellsbells08
I absolutely love this phone, though i haven't had it for very long I have not had any problems with it. It was affordable and the accessories that came with it are awesome. Headphones work well. It is a bit big but you get used to it.
Pros: Bright display, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cool Phone
on September 25, 2014
Posted by: smsngfan
from Union, NJ, USA
Expertise:Intermediate
Great phone. Sound and picture quality are just simply amazing.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very pleased
on September 25, 2014
Posted by: Mystiqjewel
from Texas
Expertise:Intermediate
I have had other types of phones and other androids; this is by far the best. I am very pleased with its overall performance.
There is only one thing I have noticed an opportunity with and it could be user error. Downloading and saving pictures from email does not always stay in the Gallery.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, easy to use
Cons: downloading pictures from email doesnt always stay
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wow, my first smart phone!
on September 26, 2014
Posted by: Anonymous
from Port Charlotte, FL
As a novice I have found it fairly easy to learn especially with the help in the phone. There are helpful instructions in the phone that guided me thru the process quite well. I also love the camera. Great phone!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
overall a really good phone
on September 26, 2014
Posted by: droiddanno
from charlotte, nc
Expertise:Intermediate
The only thing i would change about the phone is the power button being opposite from the volume control. Nice screen, vivid screen. Plenty of features. Phone was fast until todays update. Seems to have slowed down a step or 2 since then.
Pros: Bright display, Durable, Lightweight
Cons: volume and power opposite each other.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Connectivity issues
on September 27, 2014
Posted by: MastermindM
from Pittsburgh, PA
Expertise:Intermediate
I have been having a good deal of connectivity issues to my wireless network. I can watch my phone go from 3 bars to zero without moving. Miss calls, etc. Disappointing perfromance from an otherwise great phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So HAPPY to be back with an Android
on September 28, 2014
Posted by: alllyours85
from Colorado Springs, CO, USA
Expertise:Intermediate
I LOVE MY PHONE!!!! I was always an android advocate ever since the first android device..... Some how 2 years ago my hubby convinced me to get an iPhone 4s..... I HATED IT!!!!! but I couldn't get a new phone.... Until now.... I am so glad to be in an android device again.... I also LOVE Samsung... So I may have waited 2 years but at least now I have the best of both worlds.... Samsung and Android.... I can hardly put my phone down now where as with my last phone I hardly picked it up.... THANK YOU Samsung and Android for this AWESOME phone u guys have put together!!!!
Pros: Bright display, Durable, Realistic color, Lightweight, camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
product is great.
on September 28, 2014
Posted by: Samsung2good
however, power plug-in is difficult to use sometimes.
Pros: Durable, # of aps room
Cons: power plug-in
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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