Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
2 out of 5
2
Disappointed -
on November 13, 2014
Posted by: ArthurD
from Pittsfield, MA, USA
Expertise:Expert
I bought this phone mainly because of the camera. The display is over saturated, purposely, so while the photos look great in the phone, when it transposes to the computer, or ordering prints, it doesn't look anything like it does in the display. The low light photos are very grainy, and if I use the flash, it's almost blinding.
The design is clumsy, and since I already own an Ipad, I would have to purchase similar apps through the google play store. I have not had any success with my itunes music.
Podcasts are also a disappointment, as the downloads continuously fail.
It is not user friendly, and I'm tired of going to Android central, as there are too many unanswered questions that I have to search for.
Pros: good battery life in power saving mode
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, ease of use
on November 13, 2014
Posted by: win65
Went from the S2 to the S5 big difference. I'm enjoying the change. I like that it's water proof to a degree. Like that you can add additional screens or tiles not sure proper name. Samsung makes a great product
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has great features excellent camera!
on November 14, 2014
Posted by: jamesbong07
from Colton, CA, USA
Expertise:Expert
4k recording while outdoors is really great for outdoors activities and water resistant is an incredible phone!
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Go for it!!!!
on November 15, 2014
Posted by: Luv2bS5owner
from Groton, MA, USA
Expertise:Expert
What an awesome gadget.....So far the best cellphone....I mean am picky and picked it over iphone 5 & 6. Am glad I didn't go for apple product and recommended many other of my friend about S5 features and its advantage(few of them bought it and still thanking me=). Great phone!!!
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color
Cons: can't think of any!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best cell phone that i have in my life
on November 15, 2014
Posted by: Warlock2569
from Los Angeles, CA, USA
Expertise:Intermediate
This phone make me trust in Samsung again. I almost change to iphone, because i have bad experience with Galaxy S3. But Galaxy S5 is awesome, very fast and very easy to use. Camera is very nice and clear, the wifi is tremendous. If a Galaxy S6 is on the way i will buy it.
The only thing that i check is that you have to kill apps and release memory because it get a little slow, but that's it. I charge the battery at night and last all day. Thanks for this phone
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, relialable wifi connection
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I highly recommend the S5
on November 16, 2014
Posted by: Luv2serveGod
from Oklahoma
Expertise:Intermediate
This phone is great! Love the features and design, I love the jellybean launching program too. I recommend this over the ios system anyday. I love samsung! Can't wait to see what they do next!
Pros: Bright display, Realistic color, Lightweight, screen
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Over all a great buy
on November 16, 2014
Posted by: JDSchmidt
from Phoenix, AZ, USA
Expertise:Intermediate
I have had my Samsung s5 for just over a month now. I really like the large, clear screen and customization upgrades over my last phone. The battery life lasts longer and the apps don't seem to drain as much power. The only complaint that I have so far is that when I connect my phone to the blue tooth in my car and listen to my text messages, it sometimes activates one of the audio apps in the background. It doesn't effect any usage, it's just a little annoying.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Extension for all of your communication
on November 17, 2014
Posted by: fsmind
from Atlanta, GA
Expertise:Expert
The Gallery S 5 is what you would imagine a smart phone should be overall. In today's world, smart phones need to do more than just surfing the Internet, make and receive calls or texts. It is an extension for my communication to family, friends and business. The features and apps allows me to stay informed with the things that matter much, like family. Thanks Samsung, keep the evolution going.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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