Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
3 out of 5
3
Phone Calls
on January 8, 2015
Posted by: Disappointed40
from Troy, OH, USA
I love all the features this phone has to offer. The BIGGEST complaint I have is when I make phone calls multiple people have told me my calls sound muffled and can't understand me. I have spoke to other Samsung Galaxy S 5 owners and have told me the same thing. I wish they would fix this and offer current owners a new phone with this resolved
Pros: Built-in speakers, Bright display, Durable, Realistic color
Cons: Did not meet expectations, muffled calls
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GS5 = Best phone in it's category of 2014
on January 8, 2015
Posted by: TRINIBoiSCNY
from Lexington, SC, USA
Expertise:Intermediate
The phone is awesome for the most part, it's speedy, has a wonderful 1080p Full HD SuperAMOLED display, and is very powerful with great battery life! Some of the feature prove useful while others are sort of gimmicky. Fingerprint sensor needs some work for sure, and the design definitely could use a overhaul! I'm tired of the same old Samsung plastic design they can't seem to let go, and it's fake metal frame. Cameras great although OIS would be nice, as well as a brighter flash, perhaps a Xenon LED flash would be better.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: Did not meet expectations, poor build quality
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE IT
on January 10, 2015
Posted by: Laurita
from Sacramento, CA, USA
I love the S5! Photo quality is great and the phones overall displapyis just amazing. I can't wait to see what else Samsung has in store! I'm patiently awaiting the lollipop update to see what more is possible for my phones interface and overall design.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone with great features
on January 11, 2015
Posted by: sidhu76
from Portland, OR, USA
Expertise:Intermediate
Better than iPhone 6. Bought iPhone aand returNed it after week not as good as this phone . This phone is eas to work with
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
some many problems so little time
on January 11, 2015
Posted by: disappointedindc
from Washington, dc
Expertise:Intermediate
Speaker stopped working entirely for media and calls. Must have headset to talk on phone or headphones to listen to anything.
30 times a days it alerts me that Gmail shut down. Even though Gmail works fine.
I often cannot get contacts to come up in text messages. I need to go out to contacts, select the person and then text. If I want to send a message to multiple people while it is doing that I am sol.
For 3 weeks I could not respond to joint text messages. Somehow that resolved itself m
For 3 weeks I could not send pictures through text.
On a regular basis my 4G LTE arrows go blank and I have to wait for the phone to decided to find signal again. This has often corresponded with the text issues above and sometimes means I cannot make outgoing calls at all.
Cons: Did not meet expectations, constantly having issues
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love 5s
on January 11, 2015
Posted by: jvoz25
from Wilmington nc
Expertise:Expert
Better than sliced bread the galaxy 5s can do everything the iPhone (yuck) can do and do it better. Love size speed and finally got the battery life right. I have only owned a galaxy. From the original to the galaxy s3 to the 5s. And I will never own another type of phone again!
Pros: Built-in speakers, Bright display, Durable, battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this is one of the greatest phones I've owned.
on January 12, 2015
Posted by: scooby06
from Arleta CA
Expertise:Intermediate
This device is great... I like the new features like the hart rate and stress scanner.. and the camera... with the calibration for best pic.. the full HD screen I think its great so far my experience its a five star... like I said this is a great phone to own... and I definitely recommend it to any one.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent, durable, and high-performance phone!
on January 13, 2015
Posted by: Reederda
Expertise:Intermediate
I have had the Samsung Galaxy S5 for the last 6 months, and I am thoroughly impressed! Waterproof and dustproof, all I added was a simple case and screen protector, and it's pretty much indestructible now. The performance is wonderful, experiencing no lag when I am running multiple apps. Well done, Samsung. I would definitely recommend this to others.
Pros: Built-in speakers, Bright display, Lightweight, water resistant
Cons: plastic casing
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 2289-2296 of 5079 results 
<< 1 ... 285 286 287 288 289 ... 635 >>