Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
very fast I have to watch my data usage because of the speed
on April 16, 2015
Posted by: melster93
from Annville, PA
Expertise:Intermediate
Awesome phone the camera is amazing and it is fast and ergonomics are really impressive.
Pros: Built-in speakers, Bright display
Cons: no good demos on how to use the phone and features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best choice for smartphone, User friendly, multifunctional
on April 16, 2015
Posted by: JeanelleB
from Rescue, CA
I've only had this phone for almost a month now, but absolutely adore it. After seeing my husband and daughters with their Galaxy S5's over the last several months, I knew I had to have one too! Easy to use and allows me to multi task my chaotic crazy life with a little more ease. Quick applications. Excellent photo and video capability. Definitely would recommend this phone to anyone.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, excellent photo and video quality and capabilities, long lasting battery life, quick applications
Cons: expensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Beautiful and Functional Phone
on April 16, 2015
Posted by: Steino53
from Portland, OR, USA
Expertise:Intermediate
My Samsung Galaxy S5 is one fantastic phone. The screen colors are so sharp and vivid it immerses you in glorious color. The processor is so fast, I never have to wait on anything. Turning the phone on takes about two seconds compared to the 15 seconds for the old S4. I love this S5 and can't wait til I have an opportunity to upgrade the S6.
Pros: Bright display, Realistic color, Lightweight, powers up quickly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
this phone performance is excellent
on April 16, 2015
Posted by: davidismybaby
from Los Angeles, CA, USA
Expertise:Beginner
I love this phone sorry I didn't get it sooner but I have it now
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on April 16, 2015
Posted by: Kellydeer71
from NC
Expertise:Intermediate
After I returned my S5 mini (due to various issues...see my other reviews), I got the S5, which is MUCH better, in my opinion.
My only complaint is, not with the phone, but with S voice. Overall, I think S voice is great except that it tries too hard. I have the contacts "Daddy" & "Teddy Bostic". Whenever I say "call Daddy", it asks if I want to call Daddy or Teddy Bostic. I feel that if I wanted to call Teddy Bostic, I would have said so, exactly as I have it programmed into my contacts. I could understand if it was programmed just "Teddy", but the fact that I programmed the last name as well would indicate that's not who I asked to call. Obviously the program is trying to over anticipate what I'm commanding. I say, go with the most obvious option. If that is not correct, I can always just hang up.
Pros: Built-in speakers, Bright display, Realistic color, includes talk and data simultaneously, dependable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good battery life and fast phone - get the smart case
on April 17, 2015
Posted by: savegreenbacks
from New York, NY, USA
Battery last longer than other Samsung phones. It's easy to use, fast and durable. Love the smart case with the screen view.
Pros: Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone
on April 17, 2015
Posted by: customshop
Expertise:Expert
This is one of the best smartphones ever. Great pictures quality and great options. It runs great and never freezes up!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 5s
on April 17, 2015
Posted by: MarkS55
from M ilwaukee
I like it a lot. Better than my old phone. Hope it last a long time
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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