Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4 out of 5
4
Pros and Cons
on May 2, 2015
Posted by: smartphoneaholic
from new jersey
Expertise:Expert
Pros: easy to use. Lot's apps like samsung products
Cons: major battery drain. If at 98% when I go to sleep, phone dead in morning. No one to talk to about how to enhance performance. Need a fix or I'd rate G5 a 1. Recently started to freeze. Have to restart. ALWAYS have to unlock Sim card when restart, why?
Pros: Bright display, Realistic color, Lightweight, some really great apps
Cons: really poor battery life, clock cannot chg defaults
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply The Best
on May 2, 2015
Posted by: Pinto89
from New York
Expertise:Intermediate
This phone is amazing. I used another popular brand for years, and then tried this one and am hooked.
The program features. large screen, free apps, etc. are unbeatable.
My daughter and the sales clerk were right when they recommended it to me. Now, I highly recommend it, which makes me right too.
There'll be no going back.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, technology
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Definitely NOT what I expected
on May 2, 2015
Posted by: cowsrock117
Expertise:Intermediate
When I bought this phone, I was expecting just another over-expensive phone that had terrible battery life and had a ton of preloaded apps that caused more irritation trying to use them than they were worth. The phone that I upgraded from had a battery life of 5 hours if I was lucky but usually only lasted 3 and I just accepted it because everybody I talked to said "well that's a smartphone for you". The capabilites of this one compared to my old one completely blow me away and i don't have to worry about the battery going dead even after a long day with heavy use. I was a little skeptical about the size of the phone especially when I found out how big it was when I got it but now it just feels like an extension of my hand. Long story short, I am absolutely amazed by this phone.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Return to Android
on May 2, 2015
Posted by: Anonymous
Expertise:Expert
I recently got rid of my iPhone 6 and got a Galaxy S5. I am glad I switched, my only complaint is that the speed/performance is not up to par with the 6 which I noticed because I went to an older Galaxy, but the lack of speed at times doesn't make me miss the iPhone, it makes me want to get the Galaxy S6 :) don't get fooled into being just like everyone else, be you, be different, be Android.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight, waterproof, good size
Cons: large performance at times, camera quality is just okay for selfies
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great product.
on May 2, 2015
Posted by: Kal57
from Anderson sc
Expertise:Intermediate
One of the best mobile phones I've ever owned. Most phones are disapponting after the newness wears off and I regret my decision to purchase. Not so with the S5. No regrets from day one. Best choice ever.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
... all the things that go along with you...
on May 2, 2015
Posted by: BigBake
from California
My S5 isn't really growing with me. It IS rather, leading me into contemporary techno-GUI awakenings as quickly as I can grasp each application. And before I can comprehend fully the useful potential of a feature, I was literally stumbling across new ones. My pride aside ( in two weeks), I opened the Samsung apps icon. Suggestions, explanations, support, etc...
WOW. THEN... a retail rep. directed me to the Owner's Hub. For 2 1/2 months my S5 has not ceased to carry me from blissful ignorance, to understanding and using, today's technology. I love it.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, logical key placements and assignments.
Cons: refuses to make morning coffee. but seriously...
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I've ever owned
on May 2, 2015
Posted by: Solinbeb
from Amarillo, TX, USA
After the brief software update after getting it activated, it soared into action and steady unwavering usefulness in both my day to day life and at work. It's dealt well in all the conditions I've had it in, from freezing and snow while waiting outside the job, to wind and rain while pulling in carts from the parking lot. My Galaxy s5 has been more dependable than any other phone I've owned.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Current Features
on May 3, 2015
Posted by: Bigd3201
from Minneapolis, MN
This phone has all the current features. This phone is a reliable android phone.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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