Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Features I like
on May 9, 2015
Posted by: KidCury
from California
Expertise:Beginner
Easy to use
fits in hand
Camera works great on kitkat
Sound is auwsome (ear phones)
speaker is decent
Water proof
Cons:
Can't see screen in sun
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Slow Lolipop Android Update and Eats up Battery Life on my Phone and waiting on Patch for fixability
on May 9, 2015
Posted by: Mynt
from Lakeland, FL
Poor Android Update and lolipop isn't that great and has eaten up a lot of battery Life on phone.
Pros: Built-in speakers, Bright display, Lightweight
Cons: Not high def, slow
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Problems
on May 9, 2015
Posted by: vermilionknm
from Whittier, Ca
Expertise:Intermediate
I've had this phone for about 5 months now and I have had nothing but problems. I am constantly dropping calls, I have horrible service everywhere, the phone is constantly freezing and I need to restart it and the back light takes forever to come on when I press the lock button. It's not the service provider either because my husband has the note and he has perfect service everywhere. Bottom line, I regret ever getting this phone.
Cons: Did not meet expectations, not durable at all.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loveee it
on May 9, 2015
Posted by: Rizma
from Greensboro, NC
Expertise:Expert
Love this phone its just the perfect size for all my kneeds
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: a bit on the expensive side
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone!
on May 9, 2015
Posted by: Born2Danc
My upgrade from a galaxy 3 to a galaxy 5 was a great choice.
Pros: Durable, Realistic color
Cons: expensive
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is
on May 9, 2015
Posted by: lafay00
from North East, Maryland
Expertise:Intermediate
the best phone I have had yet and this is my 3rd Samsung Phone. I have not had any problems with it.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
easy to use
on May 9, 2015
Posted by: Anonymous
from california
Over all, very happy with my device. Easy to use and durable. Water resistant. Love that!
Pros: Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Best Cell Phone Yet
on May 9, 2015
Posted by: ColoRSL
from Colorado Springs
Expertise:Intermediate
This smart phone has proven to be very reliable. The choice of apps provides nearly endless options for adding capabilities. This is the first smart phone that I consider doing a credible job accessing and searching the Internet.
Unlike the most recent releases of smart phones, this one still lets you replace batteries. This is quite useful in more remote areas where recharging is not an option. I like the water proof aspect. Recently, I took pictures and videos of the aftermath of a large hail storm and accompanying flooding. It was still raining but I did not have to worry about keeping the phone completely dry.
This phone offers many options to customize the pictures to whatever situation you are currently experiencing. This includes a full Auto mode for ease of use, HDR for a greater dynamic range of light, seamless panorama, multiple pictures to better show action, along with other options.
It also will take pictures from both sides of the camera, including doing so in one picture. It comes equipped with a decent flash.
Pros: Bright display, Durable, Realistic color, accessing the internet, gps and other location capabilities, super battery saver mode works great!
Cons: heavy use will drain the battery in 12 hours or so
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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