Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
The only cell phone that you need
on June 11, 2015
Posted by: newmethod
from Los Angeles, CA, USA
Expertise:Intermediate
I have been a Samsung cell phone user for many years, and witness and experience the evolution and improvement of this product. It beats its rival, the iphone, in many aspects. I will stay with Samsung products for the years to come.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall great phone
on June 11, 2015
Posted by: Monkey131
from Utica, New York
Expertise:Expert
Great phone!!! everything you need in a smart phone
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
it is ok, has some issues
on June 11, 2015
Posted by: tsikes
Expertise:Expert
Every day i need to reboot it. It will change my home and lock photo about once a week.
Pros: Built-in speakers, Realistic color
Cons: needs to be rebooted daily
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an overall great phone but..
on June 11, 2015
Posted by: Anonymous
from Tampa, FL
Expertise:Beginner
I love this phone and it is very handy, helpfull and fast for the things I want to do.
However, comparing this phone to other phones in the industry, this phone's design is quite dull and on the sides, chunky and unappealing. Other phones are sleeker and have smoother finishes which in turn are more pleasing.
Additionally, as for the interface, the phone can be more fluid and transitional in controls. More specifically, I feel the action for copying, cutting, and pasting of words etc. can be more fluid and closer in reach as well, not so far from the finger for the options.
Ultimately, this phone has great features that other phones on the market don't have, but as all things do, it needs refinements.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight, large screen, loud speakers, high def
Cons: design, interface
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 11, 2015
Posted by: Slakar
from Wynantskill, NY
Expertise:Intermediate
This phone is everything I wanted and more. Applications are easy to use. Phone is easy. Pictures are bright
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New to Smart Phones
on June 11, 2015
Posted by: Setinmyways
Expertise:Beginner
Had recently ran over my old flip phone, needed to replace it, so I decided to up-grade. One of the biggest selling points was you can replace the battery without replacing the whole phone. The S health feature is a bonus .
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on June 11, 2015
Posted by: vstar1100
Great phone. Love the features.Long battery life. Much easier to navigate than my old HTC phone.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features and versatile phone
on June 11, 2015
Posted by: SeriouslyMax
from Southern Maryland, MD, USA
Expertise:Intermediate
This was a device upgrade for me from a Samsung Galaxy S3, has many features and served me very well so far.
I'll only highlight a few things I have seen so far. Depending on use and running apps, the charged battery life is about an expected duration for me knowing the Galax S3. On an average day, I tend to plug the device in to recharge 2 or 3 times. I have gone from waking to bedtime on a single charge a handful of times; yet, that is with limited use of power intensive apps.
It might be hard to do with the size and weight of the device, but I was a little surprised at how easily the corners can be dinged or scuffed - which has happened already. I'd recommend a protective case for this device.
The lower left toggle button is not the same as on the Galaxy S3. It only allows access to recently used apps and task manager. I had hoped for the same functionality as on the Galaxy S3.
There are many great features for this device that I've appreciated and only wanted to highlight areas I saw as - or could be - disappointments. Hope this helps.
Pros: Built-in speakers, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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