Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4 out of 5
4
Fast and reliable
on July 7, 2015
Posted by: Jwood31
from Anaheim, ca
Expertise:Expert
Great phone, it's very fast. Easy to download and do pretty much anything on it. Lots of space. Really like the water resistant feature because it saved my phone a couple times. I love the finger scanner lock I can put on the screen, keeps everyone out of my phone. The heart rate monitor is a good feature to.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device all around.
on July 7, 2015
Posted by: JW322
from Asheville, NC, USA
Expertise:Intermediate
Love this phone. The size is a little large for a phone but that's great when watching videos or playing games. It's comfortable and easy to handle. Really like that you can remove the battery if needed. I've owned this product for about a year now and I'm still impressed at how fast it performs. It has been a great device and I'm convinced Samsung is the way to go for mobile device needs.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great features
on July 7, 2015
Posted by: VaeVae
I love what you can do with the phone. the apps it comes with is good
Pros: Built-in speakers, Bright display, Durable, Realistic color
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 7, 2015
Posted by: bridgeperson
from Boone, IA 50036, USA
Expertise:Intermediate
I owned a Galaxy S3 and upgraded it to S5. This is a great upgrade. I am really happy with the upgrade. I do have couple of comments. First one being, it is still too hard to see the display when outside. It is better than S3 but no where compared to iphone. Second one being, the phone heats up very quickly when several applications are open in the background. I think phone should put the background applications in sleep mode so that they are not running and taking up the battery power.
Compared to S3, the batter life is lot better, it will last me all day. I love the S Health app.
Pros: Inexpensive, Realistic color, Lightweight
Cons: display outdoors
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Worst Mistake Ever
on July 7, 2015
Posted by: Bananah26
from Mobile, AL
Expertise:Intermediate
"Upgraded" from iPhone 5 to Galaxy S5, and regret this decision. Worked great from the start and seemed to fix my main complaints with my iPhone, then lollipop happened. I was left no option but to install the "fabulous" new operating system. Now I can barely use my phone. It overheats, EXTREMELY slow response times, restarting multiple times a day, and using Cleaner app multiple times a day to get anything done. I am so frustrated with this product, I will not be purchasing another Samsung phone again.
Cons: Poor quality, Did not meet expectations, slow response, overheats
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone overall
on July 7, 2015
Posted by: Bob1Mcgeorge
Expertise:Intermediate
Waterproof AND fingerprint scanner AND bright colors AND great speed. It's just an overall fun and easy phone to use!
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S5
on July 8, 2015
Posted by: TheGuyDoingTheReview
from San Antonio, TX, USA
Expertise:Expert
I personally think that the Samsung Galaxy S5 is an amazing phone. I've owned this phone for over a year and have dropped it plenty of times and left it in bad conditions, but am yet to have a problem with any aspect of the phone!!!!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, very fast, amazing cyper security
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love Samsung products
on July 8, 2015
Posted by: JaySiSings
from Fairfield, CA
Expertise:Intermediate
I currently own 4 Samsung phones and 2 tablets. Of my many phone;
Galaxy S3
Galaxy Note 4
Galaxy Avant
and now the Galaxy S5 I think is my favorite phone!!
I had the S4 too...but that was traded in for the Wonderful S5. This little powerhouse is amazing, It's really hard to decide which phone I like better, the Note 4 or S5...I think the only difference is the S-Pen and size....for me the S5 is the perfect size for my hands. The color/graphics are amazing, the speed, the response...I just love this PHONE!!!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, fast
Cons: Not high def
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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