Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
This is exactly what I wanted in a phone.
on August 30, 2015
Posted by: Brownsugar98
from Quantico, VA
Expertise:Beginner
The design and flow is amazing. I love my Samsung Galaxy 5.
Pros: Realistic color, Bright display, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Give me the Galaxy
on August 30, 2015
Posted by: JDawg007
from TN
Expertise:Intermediate
Excellent phone. 2 purchased approximately 10 months ago. Just purchased 2 more. Yes, they are that good!
Pros: Realistic color, Bright display, Built-in speakers, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great camera, software excellent
on August 30, 2015
Posted by: Rayt356
from Frisco, TX, USA
Expertise:Intermediate
Overal very good product. Battery life concerns. Slow charging
Pros: Bright display, Built-in speakers, Lightweight
Cons: lower battery life than expected
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Replacement as great as the first
on August 31, 2015
Posted by: Myrtleagnes
from Bradenton, FL
Expertise:Intermediate
I was so disappointed when I dropped my phone and cracked the screen! I was so happy with my S5 that I just about cried. I had insurance and quickly a replacement came to me, just as awesome as my original!
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall a great phone
on August 31, 2015
Posted by: vlg777
Great phone, easy to use access apps. My only issue is that the volume controls are directly opposite the on/off button, so when I go to grab my phone, my thumb is on the volume control and my middle finger is on the on/off switch. On/off switch should be on the top of the phone or the volume control lower on the left side.
Pros: Bright display, Built-in speakers, Lightweight
Cons: on/off switch and volume control switch location
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 31, 2015
Posted by: KenPhyl1991
from Santa Monica, CA, USA
Expertise:Intermediate
My S5 is a terrific phone. Lightweight and slim. Larger better screen than my old S3 which was very good. The fingerprint recognition is fantastic as is the pulse monitor thing. Works great. Thanks
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is user friendly
on August 31, 2015
Posted by: bntcole
Expertise:Expert
I have no problems finding any app I want or need. I think the customization is fabulous. The only thing I would add is a feature to set a reoccurring time where the volume can be turned down automatically without my having to adjust it... like work hours daily M-F or the hour I'm typically at Mass on Sunday.
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on September 1, 2015
Posted by: ChuckRoast
from WV
Expertise:Intermediate
I have had my Galaxy S5 for over a year and have found it to be an excellent smart phone. The screen is big and bright which makes logging onto the internet a joy. There is a app available for any need you might have. This phone gives reliable service and has excellent battery life.
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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