Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Love the phone!
on October 20, 2015
Posted by: Anonymous
from Lincoln,NE
Expertise:Intermediate
I just switched from blackberry, and I have to say the minute I turned on this phone I was in love. Just the quality in general is enough. I'd rather pick this over any other brand any day.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, easy to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my samsung
on October 20, 2015
Posted by: Nyki
Expertise:Expert
I love this phone I enjoy the features and what the phone can do, I cant wait for the next upgrade
Pros: Realistic color, Bright display, Built-in speakers
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Have had issues
on October 20, 2015
Posted by: Papasteve1
from Hutchinson, KS, USA
Expertise:Intermediate
1st issue was getting dropped from mobile network. Don't know if this is antenna issue or not. Provider indicated it was not a network problem. Received a replacement and now have trouble sending texts. When inputting data the keypad does all kinds of crazy things.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has awesome features
on October 21, 2015
Posted by: Hehaawsome
from California
Expertise:Intermediate
Bright color, sharp images, and easy to use!!!! The screen is just the right size (not too big or too small). Just love the fact that I'm able to download a lot my favorite music into this phone....Really awesome!!!
Pros: Realistic color, Bright display, Lightweight
Cons: charging port not working well
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the overall best phone ever...
on October 21, 2015
Posted by: Ultramantoys005
from Georgia
Expertise:Expert
I purchased my Samsung Galaxy S5 phone,last tax season, looking for a phone that could serve not only as a phone, but better than pc, also be best at entertainment for me and my family, like playing mobile games and watching tv/movies. When I found out how far technology had come, I purchased also a 40 inch Samsung Smart TV, so I could screen mirror all my operations straight to my TV, without having to use any shared data.I have been a huge fan and customer of Samsung for many years, will continue to purchase and look forward to advancements in all Samsung Products. My Samsung Galaxy S5 Phone and my Samsung 40 inch Smart TV has been, by far, best products, investment for me and my family, never fails to deliver best performance and customer services, never want anything else!
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, best performance all around..., fastest operations, constant updating software and customer awareness.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review on my Galaxy 5
on October 21, 2015
Posted by: Penguin2
from Dimondale, Windsor Charter Township, MI, USA
Expertise:Intermediate
I love all the features on my phone. Love all the new up dates that are provided.
Pros: Lightweight
Cons: no cons
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy 5
on October 22, 2015
Posted by: Makinslickmoney
from Pass Christian, Ms.
Expertise:Intermediate
I thought about upgrading to the galaxy6 but I love having an extra battery and the sd card features on my 5, I wish the 6 had these options.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade
on October 22, 2015
Posted by: jmgphx
from Phoenix, AZ, USA
Expertise:Intermediate
Really liked my Galaxy S, and the S5 is so much better. More power, faster, and more capabilities. Especially like how it tracks my steps (no need for a fitbit). Also like the ability to block sounds at night like phone calls except from specific numbers. Just wish blocking did not also block alarms, but it does. But like it very much.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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