Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
2 out of 5
2
SAMSUNG GALAXY 5 SMH
on March 21, 2016
Posted by: Tanikasj
from New York
Expertise:Expert
The phone is continually lagging and freezing. Every couple of hours, I have to restart it. At first I thought if I did a factory reset it would work but it has not worked at all.
Pros: Inexpensive
Cons: Did not meet expectations, freezes and lags
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy S5
on March 22, 2016
Posted by: PackerFan1113
from Tulsa, OK
Expertise:Intermediate
I enjoy my phone very much. I am almost constantly on the Internet and it is easy to navigate from page to page and make multiple tabs. The only negative I have to say is when I'm on the phone holding it to my ear with my shoulder, the screen always comes on and I push buttons and either mute the phone or hang up on the person.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: no option to keep the screen locked while on a cal
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is a great phone and camera is good
on March 22, 2016
Posted by: Creempai
from Los Angeles
Expertise:Intermediate
I purchased this phone back in 2014,it was somewhat expensive considering the new phones and how much they cost. I liked that it's water resistant and has a removable back cover and battery, to add on, if you're on a budget this is the phone to go it will get marshmallow as well
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
First phone like this
on March 22, 2016
Posted by: Rickshaq
from Delaware
Expertise:Beginner
Very good product I'm hooked and very happy with my purchase
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, easy to use
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from old phone
on March 22, 2016
Posted by: CobboseeLake
from Augusta, Maine
Expertise:Expert
I purchased this phone to replace an old Samsung Axiom and the performance is great. Much faster and lots more memory. The water resistance and dust resistance is a definite plus.
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Android phone ever!
on March 22, 2016
Posted by: BillB57
from Georgia
Expertise:Intermediate
The leading consumer reports publication recently named this phone as their number 1 choice. With good reason as far as I'm concerned. As far as Android phones go, this one is the easiest, most responsive and well designed device that I've ever used. I highly recommend it. Especially because of it's water resistant feature.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, water resistant
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
passed down
on March 22, 2016
Posted by: Samdidnotsing
Great phone, durable , had it for 2 years I was impressed at the progress since the gs4.
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on March 23, 2016
Posted by: Unaskedcorn
Expertise:Intermediate
This is a great phone. The battery lasts forever. Its nice to not be restricted to needing to have a charger everywhere. The charger itself is great at first, but stops working after a few months. The screen is bright and responsive. Overall a great product
Pros: Bright display
Cons: charger breaks
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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