Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
I Would Still Have My S5 If I Didn’t Just Get An S7
on March 28, 2016
Posted by: iambehindu
from Boston, MA, USA
Expertise:Intermediate
I absolutely loved my S5 (still do!). It had a great camera with plenty of modes, a pretty loud little built-in speaker, and lots of customizability. Plus, that thing was built like a tank (several drops and not a scratch) and with a replaceable battery, it was probably the best phone I've owned to date.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: Too big, started to slow down a lot over last few months
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S5 Is Still The Best Galaxy
on March 28, 2016
Posted by: blueshirt
from GA
Expertise:Intermediate
After owing an S1, S3, S5, and having hands on experience with the S6, and S7, I still feel that Samsung hit the nail on the head with the S5.
While the screen definition isn't as good as my wife's S7, it fully meets my expectations, and is more than adequate for Netflix, and Youtube while I'm cooking, and browsing during the day. The battery in my S5 currently is around a year and half, to 2 years old, and it is still considerably longer lasting than the S7. The size is just right, the heartbeat, and fingerprint sensors are useful, and well-working. Internal storage isn't a problem with the ease of use of SD cards. The only gripe I have- and it seems others have had the same problem- is that the accelerometer seems to have failed after a couple years, meaning the rotation, and step counting no longer works.
Overall, it is the best Galaxy S phone I have had experience with, and if this one broke, I would most likely get another.
Pros: Realistic color, Bright display, Built-in speakers, Durable, long battery life
Cons: some sensors fail over time
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEAUTIFUL
on March 29, 2016
Posted by: GalaxyNote4ME
Expertise:Expert
I Love All Galaxy Phones Especially Notes The Only Reason Why I Give The Performance A 4/5 Is That At Some Points In Time It Gets Really Slow And Requires A Restart Of The Phone...I Also Wish It Was Running The Newest Version Of The Operating System ( Right Now It Would Be Marshmallow )
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, its a galaxy, water resistant, good camera
Cons: charger flap, no s-pen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s 5
on March 29, 2016
Posted by: Boombita
from Las Vegas
Expertise:Expert
Phenomenal phone great screen awesome display and nice design with Quad-core processor able to carry out all necessary functions running lollipop.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, water resistant
Cons: don't like the swipe feature for finger print scan
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything it should be.
on March 29, 2016
Posted by: Jake11417
from Denver CO
Expertise:Intermediate
I lived patiently with my s5 for this release. The SD card slot and the waterest resistance are a must for my lifestyle.. Samsung knocked this one out of the park, I really haven't found anything to complain about.
Pros: water resistant, sd card slot, fast wireless charging
Cons: google music is the only media player that comes l
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
s7 edge
on March 29, 2016
Posted by: mw350
from Lannon, WI, USA
Expertise:Intermediate
nice phone, glad they brought back expandable memory storage, water proofing and dust proof.
I work in construction and these features are important to me, just wish they would make a case and holster with a belt clip so the phone slides in from the top without a catch on it to make it easer to get the phone in and out of the holster.
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dependable
on March 29, 2016
Posted by: ibhutch
from Boise, Idaho
Expertise:Expert
Has been dependable and I have not issues with it.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!
on March 29, 2016
Posted by: ZeeHoff
from Columbiana Ohio
Expertise:Intermediate
This is the best phone I have ever had. I'm on my mom's pain still and she's like your phone is coming up do you want to get a new one. My answer was no, I love this phone. Any one I talk to about phones I'm like you should get this you will fall in love with it.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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