Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Upgraded to S/7 after years of great service from the S/5
on May 4, 2016
Posted by: SedonaJohn
from Sedona, AZ 86351
I have been a Samsung user for many, many years. Started with the S/5 which I had to replace with another S/5 because of battery problems. It was time to upgrade so I moved to the next generation, the S/7. Very similar to the S/5, but sleeker and faster and smaller and a better camera. I also have a Samsung Tablet, Tab S, which I am also very happy with.
Pros: Realistic color, Durable, Lightweight
Cons: sometime slow
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on May 4, 2016
Posted by: SpiritSeeker
from SC
Expertise:Intermediate
My first smart phone was a Galaxy. I loved it. When I had to get a new phone I wasn't about to consider any other phone. Galaxies are the best and what I recommend to everyone.
Pros: Bright display, Durable, Lightweight
Cons: speaker isn't as good as my s3
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on May 4, 2016
Posted by: BudmanS7
from Troy, NY, USA
Expertise:Expert
I liked this phone very much. I had it for 2 years and it never slowed down. The only problem was that the back cover started to crack over time (went through two flimsy back cases). I figured it would be fine with a phone case, but it didn't really protect it that well. Over time the phone did start rebooting itself and then would not charge, but I'm sure water accidentally got into the cracks in the back phone cover cracks. This is more my fault than a faulty product. It was a good phone anyhow. That's why I stuck with Samsung phones.
Pros: Realistic color, Bright display, Built-in speakers
Cons: Poor quality
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
very useful phone
on May 4, 2016
Posted by: chewbaka
from Brooklyn,NY
Expertise:Beginner
Able to use it on the go and able to play fun app.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had
on May 5, 2016
Posted by: Anonymous
from Alabama
Expertise:Intermediate
I am definately an android user, and prefer it to any other. The S5 has been the best phone for me by far. Thank you!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
a big leap after a windows phone
on May 5, 2016
Posted by: turquoise656
from dc
i remember how happy I got once I received my galaxy s5 after 1.5 agonizing years with a company provided windows phone, which i hated every day i used it. I have an android tablet, so i am used to the environment a bit. So getting used to was not a big problem. recently i picked my old iphone 5 to lookup something on the internet. i was "wow, how was I reading anything on this tiny screen?"
I like everything about this phone. keep up the great work Samsung!
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is number 1
on May 5, 2016
Posted by: Mattman96217
from South Carolina, USA
Expertise:Expert
I had so many Samsung and they are excellent device. The quality is great. It doesn't slip out of your hand . And it's very durable. Samsung is the greatest
Pros: Durable
Cons: nothing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has awesome features
on May 5, 2016
Posted by: TNPanic
from Knoxville, TN
Expertise:Intermediate
I really like this phone. Even though it is a little bit older, I love the features and options it has. The camera features are great, and the photo options are fun. The storage is ok, but being able to add a SD card gives the ability to add more storage. It is lightweight and comfortable in your hand. User friendly.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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