Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Great in all aspects
on June 22, 2016
Posted by: XxSamsung4lifexX
from Ellabell, Ga
Expertise:Expert
The phone is a tank! So many times I've dropped it and it works like brand new, I've done durability tests on it by literally throwing it and it survived. There is nothing else that I can say other than that it will NOT break. This is a VERY well built phone. For features, I love all of them. Air touch, IR blaster, removable sd, battery, and Sim card. And most importantly battery life. By all means not the best in the world but I am a heavy user of this phone and from 100% 530am to 800PM I still have at least 30 percent leftover. Noth in ng really bad about the phone.
Pros: Inexpensive, Bright display, Built-in speakers, Durable, Lightweight, great battery life
Cons: no cons in my opinion
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 22, 2016
Posted by: Abubs1
from Salt lake city, utah
Expertise:Intermediate
I love this phone, it has everything I need in a phone.
Pros: Inexpensive, Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung S5
on June 23, 2016
Posted by: WomanofGod
from PA
Love the phone, apps, featues...everything. I love the S Health feature that tracks your steps, sets goals and monitors everything.I just did a software upgrade and have some cool new features. My only issue has been with charging...had to have replaces 2 times now cause it wouldn't charge and have been through several chargers ...but I love the phone.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall a great buy
on June 23, 2016
Posted by: Kahanuka36
from Dayton, OH, USA
Expertise:Expert
At first glance it may appear cheap because of the plastic backing, but it is one of the best phones of it's generation. With a fast RAM and bright display, the S5 is a top contender in the phone world. The water resistance is nice, but the cover for the charging port breaks easily. The screen is very hard and has a nice edge to ward off cracks caused by dropping. The buttons have a good feel. Apps transition smoothly and it runs audio and video apps very well. The battery life is great when you first buy it, but the battery will eventually die. Having the option to replace the battery is a life saver. Same thing goes for memory; as soon as you fill up a card, just replace it for much more space. The heart rate sensor is a cool, but overall unnecessary function.
Pros: Bright display, Built-in speakers, Durable, water resistant, great camera, removable battery and storage
Cons: cheap plastic for back cover
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Fast but edge feature isn't worth it
on June 23, 2016
Posted by: Jeeptree
The phone is fast and takes great video and pictures. But it's fragile (one piece design so hard to fix) and the edge feature gets in the way more than it helps.
Pros: fast
Cons: awkward, fragile
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung still at the forefront
on June 23, 2016
Posted by: JoselitoGa
from New Jersey
Expertise:Expert
This product is absolutely amazing from the storage space to the design the speed and even the price everything is perfect the Samsung Galaxy 5 small and of itself but it fits perfectly with in the palm of one hand the screen display is large enough so that you don't miss any details it's speed allows you to run almost anything and with the option of upgradeable memory you'll never run out of space it automatically search through your applications so that creating new folders to keep it nice and tidy you don't have to deal with the tediousness of trying to alphabetize your items
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to Use
on June 23, 2016
Posted by: George2142
from Tallahassee, FL, USA
Expertise:Intermediate
Galaxy S5 has a very short learning curve. Like the tap migration.
Pros: Realistic color, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product is well designed and good features
on June 23, 2016
Posted by: 94Jackie
I really the product. I will recommend friends and family members for the product
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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