Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Great Phone
on April 1, 2017
Posted by: tooimpatient
I used it for 2 years, passed it down to my daughter and she uses it still! Great product!
Pros: Bright display, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 2, 2017
Posted by: SilverLake1994
Love my phone! Just wish the volume could go a little higher on speaker phone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Horrible Phone
on April 22, 2017
Posted by: KimmyJ
from Texas
Expertise:Expert
I love Samsung phones!, but this one is one of the worst ones. It keeps malfunctioning and will not accept my password to unlock it. Then it will factory reset itself. I cannot take it anymore
Pros: Realistic color, Lightweight
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on April 29, 2017
Posted by: Grndpaw
from Fredericksburg VA
Expertise:Intermediate
I like this phone and to date it has been very good for business and pleasure. Sometimes I push the power button by mistake, lately it's been slow, especially rotating the screen. But it is a good phone for the price.
Pros: Bright display, Durable, Inexpensive, Lightweight
Cons: getting slow after 7 months
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Phone was good
on May 4, 2017
Posted by: Jlucretia42
from Gibson, Ga
Expertise:Intermediate
Works best off contract. Off contract runs faster and longer
Pros: Bright display, Realistic color, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliable
on May 4, 2017
Posted by: Mulberry4791
from Fort Dodge, IA
Expertise:Intermediate
This is the most durable phone I've ever owned. It performs well. I just wish Samsung would put some better speakers on their phones.
Pros: Bright display, Realistic color, Durable
Cons: built-in speaker
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Features
on May 16, 2017
Posted by: ndogg1023891209
Good phone for 2014 development. Still using in 2017. Waterproof without a case is awesome!
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Screen kept breaking
on May 25, 2017
Posted by: Meddlingminutes
from Tampa, FL
The screen constantly broke at the drop of a hat even with a case. Any time you used an app the phone would heat up to uncomfortable levels. The charge port went out in less than a year. It served its purpose when ever the screen and back light wasn't broken.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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