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Customer Reviews Collected from Samsung US |
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,748 out of
5,040)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
1
Only works for simple users
on July 7, 2014
Posted by: private123456
Expertise:Expert
I hate this phone!!!!!!!!! Unfortunately I did not hit all the major errors until after the limited time to return the phone was over.
This phone deletes other accounts on restart or power on. I have another account that I user for cloud storage. The cloud storage account and the account I use to sync my contact information is deleted on startup or various timeframes.
This phone deletes other accounts on restart or power on. I have another account that I user for cloud storage. The cloud storage account and the account I use to sync my contact information is deleted on startup or various timeframes.
Not only does this thing delete the accounts but it also deletes the non-phone contacts that are synched through the account.
Even when my accounts are actually on the phone I cannot use their contact application to view or update them as their contact application crashes!!!!
Also like most electronic programmable devices way too much bloat ware. I wouldn't be surprised if all this is due to the so called security that I can't disable on the phone.
I did some quick checking and other phone owners on other carriers have the same issues.
This is the worst phone I have ever owned!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am greatly disappointed in the lack of quality testing Samsung did on this product.
I am greatly disappointed in the lack of quality testing Samsung did on this product.
Cons: Poor quality, Did not meet expectations, cannot read / update contact information, deletes non google accounts on startup
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on April 13, 2014
Posted by: hotstuff32
from Victorville,ca
Expertise:Expert
I love this phone just got it. Expected a little more but love it better than my Motorola RAZR M. Keep it up Samsung.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally!!
on April 26, 2014
Posted by: Mech2
Expertise:Intermediate
A phone that has exceeded my expectations ! I had the S-4 and could not take the problems it had any more and admittedly was worried that I may experience some of the same with the S-5 .
Most of the problems were with WiFi and the S-5 has made that a thing of the past!
As of this post, I have now had this phone for 3 days and have put it through several of my own comparative test based on my experience with previous S-4s. I cant express enough how happy I am with this phone and all it is capable of!! My advice to those who are on the fence, GET IT!!
The funny thing is I have already dropped this phone 3 different times and from different heights with out any case or screen protector and there isn't even so much as a scratch!
I love, love ,love this phone!!!
Most of the problems were with WiFi and the S-5 has made that a thing of the past!
As of this post, I have now had this phone for 3 days and have put it through several of my own comparative test based on my experience with previous S-4s. I cant express enough how happy I am with this phone and all it is capable of!! My advice to those who are on the fence, GET IT!!
The funny thing is I have already dropped this phone 3 different times and from different heights with out any case or screen protector and there isn't even so much as a scratch!
I love, love ,love this phone!!!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
glitch
on August 13, 2014
Posted by: Big80House
from Corning, Ia
This is my second Samsung product and I'm really disappointed. It glitched a lot. I can hardly type with out it going berzerk. While writing this review It has glitched 3 times already. When I first got the Samsung galaxy s2 I loved it now it's just a pain. I would not recommend it.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hooked instantly
on April 22, 2014
Posted by: WirelessFoxx
from Greenville, SC
Expertise:Expert
Ive never really owned any samsung phones before. I was reluctant to get one ever since the s3. When I got my s5 I instantly fell in love. In statement to what I said above, the design and overall operation of the interface is just flawless. Kit Kat funs really well. I previously had the Nexus 5 which also had kit kat, and I will say that I prefer this one.
The camera is quite stunning. Ive never been a huge photo taker until now. I now will and always have a samsung product.
Pros: Bright display, Inexpensive, Realistic color, smoothe os, beautiful modern design
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE the phone
on May 1, 2014
Posted by: angladms42
from Lizella, GA 31052, USA
Expertise:Intermediate
It's amazing size, bright color. The design is so sleek. The back of the phone case makes it easier to hold on to the phone. It does not slip out of your hand. the side has pretty chrome all the way around. So fast. I had S3. it was great phone, but this has faster processor. really super fast. I got to say I was amazed. I just cant put it down. only had it 3 days. I just have to get use to few thing, but I love the phone. Samsung you blow me away. I am just so excited. Like Christmas in April. Thanks Samsung keep up great work.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very Disappointing!
on May 25, 2014
Posted by: jamesangst
from bucks county pa
Expertise:Expert
I've owned the T-Mobile Galaxy S I, S II, S III. S IV and mow the S V
For the most part, our company has been very happy with all our Galaxy phones. 12 total.
This will be the only S5 I purchase through the company.
Unless an amazing Firmware Upgrade comes out soon that corrects all the annoying issues, this will be the last one I ever purchase.
We recently purchased 2 Nexus 5's which feel smoother and faster than the S5, which blows me away! How this is possible, I do not understand!
Auto brightness, often is too dark indoors under low light conditions.
The delay when waking the phone is at times insane and very inconsistent!
I was told the battery was a lot better, but I had better battery life with the S4.
For the most part, our company has been very happy with all our Galaxy phones. 12 total.
This will be the only S5 I purchase through the company.
Unless an amazing Firmware Upgrade comes out soon that corrects all the annoying issues, this will be the last one I ever purchase.
We recently purchased 2 Nexus 5's which feel smoother and faster than the S5, which blows me away! How this is possible, I do not understand!
Auto brightness, often is too dark indoors under low light conditions.
The delay when waking the phone is at times insane and very inconsistent!
I was told the battery was a lot better, but I had better battery life with the S4.
I love the camera, the new look in the system menu, the fact that you can search in system, call quality is great even on speaker phone, and the display looks amazing. Games and apps load nice and fast, multitasking and multi window works great!
Pros: Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
No Mirrorlink Support
on June 5, 2014
Posted by: androiduser101
Do not bother upgrading to this phone if you are planning on using it with Car audio receiver with mirrorlink it does not work.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US