Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
I love it, but...
on April 13, 2014
Posted by: Anonymous
from Orange County, CA, USA
Expertise:Expert
Just wish they would have designed it with better material.. also they should have included the charging plate as part of the phone.. kinda sucks that we have to buy it separately. Samsung please use better materials next time, otherwise, I will look at other options!
The phone in general is awesome and has many good features.. they really did need to up the memory to 3Gig just like my Note 3... which I gave to my mother... hehehe...
Pros: Bright display, Realistic color, Lightweight, great features with messaging, camera, fast, great os (intuitive)
Cons: battery, body materials
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
It could've been a great phone
on June 17, 2014
Posted by: Dav1979
from Columbus, OH, USA
Expertise:Expert
I'm not sure if these issues are just related to my phone only:
- I experience phone freeze quite often. Basically, when my phone is locked, I press the menu key to wake up and proceed to enter my PIN, my screen remains black. I press all other buttons but nothing happens. After sometime it will eventually come up, one time I had to remove the battery in order to start it.
This is very frustrating because sometimes I need my phone quickly, and I just can't have it.
- Also, when watching video, it keeps pausing on its own. This is wither with locally saved video or youtube (with full buffered data).
- The camera takes forever to gain focus, also once you take the photo, it takes forever to take the photo.
This is very frustrating because the S3 seemed to work very well in these aspects.
Pros: Built-in speakers, Bright display, Durable, Realistic color, battery life
Cons: Did not meet expectations, frozen black screen when locked, video pauses by itself, slow camera
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad WiFi
on July 20, 2014
Posted by: BZBODY
from Columbus GA
Expertise:Intermediate
I used both browsers in the phone with WiFi connection but the phone act as if I do not have a network connection although settings show it is connected to one. When I use my iPod touch and iPad, they browse the internet just fine; proving there is no problem with my ISP and router. Using my phone with WiFi to control my TiVo box and they work just fine, my phone being able to control the TiVo box also proves there is nothing wrong with my WiFi. My cellular data works just fine also.
Pros: batter replaceable
Cons: Poor quality, Not high def, Too big, Did not meet expectations, bad wifi, too big to fit in my pocket, fingerprint does not work with paypal app, too hard to plug in charger w/o looking at phone
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Quality Product! (Galaxy S5)
on December 15, 2014
Posted by: galaxylovers5
from atl, ga
Expertise:Intermediate
This is the first Galaxy I have ever owned and it is by far my favorite phone I have ever had! I have had several different Samsung cell phones in the past and the have always been a good quality phone, but my S5 has blown my mind at how well it was made. I have not had ne freezing up or shutting down for no reason or glitches of ne type on this phone. This phone is very pricey, but we'll worth it. The features are also awesome my favorite is the multitasking feature. But it is dumb that it has a different type charger than ne other phone! LOVE MY GALAXY S5! :)
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: speaker is in back of phone & is quite, very pricey but we'll worth it!, different charger than other phones out nowaday
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone,Camera,AudioRecorder,Laptop,Calculator,Calendar,Radio,everything!
on October 29, 2016
Posted by: Grannnnnny
from Virginia Beach
Expertise:Expert
Simply put: This pocket sized electronic is indispensible AND resilient!
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers, although it's not "waterproof" my 8 month old, grandson "drools all over it" yet it continues to, perform perfectly!
Cons: no cons!!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
HD2005
on November 18, 2016
Posted by: HD2005
from Bald Knob, Ar.
Expertise:Intermediate
I have to give it up for Samsung, I got the Galaxy 5 brand new over 2 years ago, and it still works just as good today as it did then.. great product.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone.
on May 15, 2014
Posted by: cpl11787
Expertise:Intermediate
Updated from my S4 and I am loving it. Now to add to what I never found out about my S4, I have more that I have to figure out with this phone.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S-5
on June 6, 2014
Posted by: luv2slapgears
from Tampa, Fl
Expertise:Intermediate
Best Android phone I've every had! Super fast processor and battery life is excellent.
Pros: Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Showing 561-568 of 5079 results 
<< 1 ... 69 70 71 72 73 ... 635 >>