Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 5,079 reviews
5 Stars
3,642
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,748 out of 5,040
)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Love it
on June 10, 2014
Posted by: SamsungGirlForLife
from Solon, OH
Expertise:Expert
I have always been a part of the Galaxy family. The S5 is a lot like the S4 for me but with added on features so I'm used to it. But I am definitely going to stay with Samsung.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest Phone
on June 17, 2014
Posted by: TC33803
from Lakeland, FL, USA
Expertise:Intermediate
Great phone, excellent display, waterproofing is a huge security against accidents
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: low quality speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on July 1, 2014
Posted by: Anonymous
from El Paso, TX, USA
Expertise:Intermediate
Overall it is a good product- but as indicated below there are certain things that i do not like that i did have with my htc one s.
Pros: Built-in speakers, Realistic color, charges quick, dual charger, battery life lasts
Cons: cannot remove sound for camera click, doesnt have flashlight app, cannot customize email from work like before, donot like samsung built in apps
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!!!
on July 2, 2014
Posted by: starwars501
from Lawrenceville, GA
Expertise:Intermediate
There is not one thing that I can say negative about the Samsung Galaxy S5! It surpasses every expectation I have in a quality phone with flying colors. I recommend this product to all my friends and family.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, waterproof
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Device
on July 28, 2014
Posted by: BrandonMF
from Overland Park, KS
Expertise:Expert
I love this phone! It does anything I need it to and FAST! I am a business professional with calenders and email that are very important. I also bike every morning and evening to and from work. Now I will admit that I have never used a heart rate monitor before while I was biking. However.... When I wake up I do my morning routine, bike to work then take a popular energy shot. Now I took my heart rate while I was biking and I clocked it at 117 BPM. After I got to work I changed and settled down a bit then took my popular energy shot. About and hour later I took my heart rate to show a co-worker the feature and WOW! The energy shot was making my heart beat at 113 BPM at REST! Moral of the story is I witnessed first hand why they are bad for you and have never taken another one. Thanks Samsung! I also play an online video game that I am addicted to. I wont say what it is because I wouldn't want to promote for free now :) However I play it a lot and I have had so many problems with battery life because of it. With the Samsung Galaxy S 5 I can go morning to evening now without a problem. The Camera is AMAZING and the fact that I can let my 2 year old daughter play with it and not worry about slobber or some sort of food or liquid hurting it is a definite PLUS! The one problem that I see with it is the barometric scanner. Sliding your finger seems to be problematic unless you hold with both hands and roll the tip of your finger just right. Something like "Another phone that has the feature" would work much better in my opinion. To close this long winded review I would just like to sum thing up by saying since the Galaxy S III, Samsung has been doing nothing but impressing me. This phone has amazing battery life, brilliant camera, snappy performance, bright screen and a slew of applications that make my life easier and keep me entertained. Keep it up Samsung! You're crushing the market and I hope and pray you continue to do so.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: bio-metrics a little touchy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good product with a big screen, and an average performance...
on September 5, 2014
Posted by: ymdmusic
from Miami, FL, USA
Expertise:Intermediate
It has many features that are not available in the iPhone like downloading files, personalizing your phone with different launchers, and extending you memory capacity with micro SD cards. However, after being able to use both devices for an extended period of time I still choose the iPhone's simple layout, and operating system over the Samsung's. Samsung crashes constantly and depends on outside apps like memory cleaners or battery savers to survive without getting slow or having to be rebooted. I also had issues with my camera, it changes the picture/video format making me lose some of them specially when you save them in your SD card. Although the Samsung allows you to download, and save files in you device, the system does not make them easy to be accessed or found, and it also duplicates many of the files instead of just transferring them to your SD card. Connection via Bluetooth is slow sometimes too compare to the iPhone. The speakers are horrible...probably the worse part of the galaxy, it is literally impossible to speak in the speaker phone people do not hear me and i can't hear them. In conclusion, it has it's floods some of which could be fixed, but some others that are a product of the operating system. Is a good product in general, but it hasn't really exceeded my expectations. I will probably switch back to the iPhone when I qualify for an upgrade, specially now that they are coming out with a bigger screen.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, poor cuality speakers, unable to use speaker phone
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Rattling problem
on September 30, 2014
Posted by: rudy007
from Arizona, USA
Expertise:Intermediate
the phone is great except for the rattling coming from the camera it is very annoying i just got it a couple days ago and i will be returning it because of the rattling
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on October 5, 2014
Posted by: GeorgiaBulldawgnation11
from Trion, GA
Expertise:Expert
I love how easy it is to use and how big the screen is. Battery life is excellent. Great phone and shows why Samsung is superior in electronics. Definitely recommend this product.
Pros: Bright display, Durable, Realistic color, Lightweight, battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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